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Published 2023-10-20

Scrum Master

Type of job: Remote
Country: United States
City: Needham
Company: First Help Financial

Description of the offer

First Help Financial (FHF) is a fast growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30-40% each year over the last six years.

Here you will find hard-working colleagues that come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Scrum Master

Your Hours: Monday – Friday 9am – 5:30pm EST

Your Location: Remote. Preferably EASTERN TIME ZONE

You Report To: Senior Scrum Master and Product Owner

Compensation: Base salary starting at $111,985 – $119,631 plus bonus!

About the Opportunity:

First Help Financial, recently voted as a “Great Place to Work” for the third year in a row is seeking a Scrum Master to join our highly skilled and innovative team. First Help Financial is embarking on a new growth phase involving multiple game-changing projects. To fuel such innovation, we are seeking a full-time, permanent Scrum Master who will be responsible for leading and coaching multiple teams of software developers in the adoption and application of Scrum, an agile software development framework. The Scrum Master will also work with product owners, engineering managers, stakeholders, and other teams to ensure that projects are delivered on time, within budget, and to the highest quality standards. The Candidate should have excellent leadership and facilitation skills to guide cross-functional teams, including developers, analysts, and business stakeholders. Ability to lead without authority and facilitate productive discussions and decision-making processes. The candidate should also be able to handle a distributed team.


Act as a knowledge leader and Agile advocate, guiding and coaching our development teams, product owners, and stakeholders in Agile methodologies, particularly Scrum.
Facilitate Scrum events, including daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives, ensuring efficient and effective collaboration among team members.
Collaborate with product owners, business stakeholders, and technical teams to define project goals, requirements, and priorities, while keeping a strong focus on delivering value to our customers and the institution.
Identify and address any impediments or roadblocks that hinder the team’s progress, working closely with stakeholders to remove barriers and ensure a smooth development process.
Foster a culture of continuous improvement by facilitating retrospectives, capturing feedback, and implementing actionable changes to enhance team performance and product quality.
Utilize your strong communication skills to ensure clear and transparent communication within the team and with stakeholders at all levels of the organization.
Monitor and report on project progress, identifying potential risks early and proactively implementing mitigation strategies.



Bachelor’s degree in computer science or a related field.
5+ years of experience as a Scrum Master or in a similar role.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to think critically and solve problems.
Ability to learn new technologies and adapt to change.
Preferred Qualifications

Prior experience as a Scrum Master, preferably in a financial institution or a highly regulated environment.
Relevant Agile certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are advantageous.
Extensive understanding of agile methodology, techniques, frameworks (SAFe, Scrum, or Kanban) and agile tools (such as Jira and Confluence)
Experience in guiding teams through the Agile/Scrum adoption process and fostering a culture of continuous improvement.
FHF Benefits…

Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
Culture – We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
Growth – Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone, and we have a proven record of investing in you.
Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

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