Tag Archives: Information technology (IT)

French Game Tester – Relocate to Portugal

Title: French Game Tester
Hours: Monday – Friday, 08:00 – 17:00
Location: Braga, Portugal
Type: Office Based
Contract: 6 months FTC (permanency dependant on performance)
Salary: €12,851.00 per annum + meal vouchers
Training: Fully paid

 

 

Overview

As a French Game Tester, you will work within our Localisation Quality Assurance team and be the very first person to see the localised game in its entirety – translated text, images and the rest of the user interface collectively. You’ll get to experience the project in the way it will be consumed by the end users. You will work in a multilingual project team as a French Game Tester, ensuring that game is free from grammatical errors, cultural inconsistencies and ultimately ensuring that the game is accurately localised into the target language.

Candidates with a strong passion for games, languages, linguistics, translation, localization, QA, LQA, or those wanting to gain entry into a fascinating and growing industry, are invited to apply!

 

What you’ll be doing:

  • As a French Game Tester, you will be working in a project team consisting of many colleagues from around the world.
  • Identifying and correcting spelling, grammar, punctuation and other language errors.
  • Ensuring console manufacturer guidelines are adhered to.
  • Logging details of errors/issues found and providing suggestions for improvements.
  • Ensuring the accuracy of translation within context and consistency of terminology and imagery.
  • Hunting for missing / wrong content and ensuring the proper date/calendar/character display / format.
  • Writing reports on errors/bugs found and Ad hoc translation.
  • Overseeing the quality of your work, collaboration and contributing to the overall success of projects.

Our Localisation QA team perform language checks on a range of yet-to-be-released games for a variety of platforms including PC, Xbox One, PS5, Wii, PS Vita, DS, Switch, VR and various mobile and tablet devices. As a French Game Tester, you would be working on top gaming titles for some of the world’s leading publishers.

 

Requirements

  • Fluency in the language you are applying for, and English.
  • Strong cultural understanding of the language you are applying for.
  • Strong passion for language accuracy.
  • Computer literacy – particularly with Excel.
  • Robust Internet research skills.
  • Excellent attention to detail.
  • Previous experience with using different software, applications, and websites.
  • Ability to communicate clearly and concisely and collaborate within project teams.
  • Be able to provide evidence of Right to Work in the country you apply from.
  • Gaming experience is advantageous.
  • All candidates must adhere to confidentiality and security protocols, at all times.
  • All candidates will be required to pass an online language and skills test, including a final competency based live interview.
  • All applications should submit their CV in English.

 

Benefits

What we offer:

  • You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest games titles in the world.
  • Competitive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Collaborative teamwork with people from all around the world, different nationalities and languages.
  • A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme.
  • Free fruit, tea, coffee, milk and an array of kettles, fridges, microwaves, cutlery, plates and utensils to make your own lunch within our break-out canteen.
  • Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
  • Learn as you work and be part of something real that changes the face of gaming – forever
  • Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

About us:

PTW is a global games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 40 studios across the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW!

Generative AI Engineer

Adaptiv is a technology company that uses a smart combination of Learning Science and Generative AI. Adaptiv’s AI, named Ada, is a career mentor that uses Large Language Models and the Adaptiv Knowledge Graph to provide personalized career advice. Ada analyzes user inputs, monitors web publications, and combines this data with the user’s interests, hobbies, and goals to make data-driven recommendations for career paths. Ada is designed to offer continuous support and guidance, providing insights into specific industries and helping with career decisions.

Requirements

Job Description: We’re looking for a skilled Generative AI Engineer with a strong background in Python and experience in building Retrieval-Augmented Generation (RAG) systems using LangChain. You will enhance Ada’s capabilities in offering precise, context-aware career advice.

Key Responsibilities:

  • Design and implement RAG systems using LangChain in a production environment.
  • Utilize Python to develop and maintain large language models for natural language processing.
  • Integrate AI models with the Adaptiv Knowledge Graph for personalized recommendations.
  • Analyze user interactions to refine and improve Ada’s mentoring capabilities.
  • Work closely with the AI team to innovate and implement new AI features.
  • Ensure high standards of AI ethics and data privacy in all developments.

Qualifications:

  • Bachelor’s or Master’s in Computer Science, AI, or related fields.
  • Expertise in Python programming and AI/ML frameworks.
  • Experience with RAG systems such as LangChain in a production setting.
  • Strong foundation in natural language processing and knowledge graphs.
  • Innovative thinker with excellent problem-solving skills.
  • Ability to collaborate effectively in a fast-paced, dynamic environment.

Benefits

 

What We Offer:

  • Cutting-edge work in AI technology.
  • A collaborative, inclusive, and dynamic work culture.
  • Competitive compensation and benefits.
  • Professional development and growth opportunities.

 

How to Apply: Send your resume, cover letter, and relevant portfolio to [email address/apply link] with “Generative AI Engineer – Python/RAG” as the subject.

Senior Tech Lead

 

As the Senior Tech Lead at Loupe, Inc., you will play a crucial role in the development and maintenance of Loupe’s suite of visual art streaming solutions, including our cloud-based SaaS solution, TV applications and DAM. Reporting directly to the Leadership team, you will be responsible for leading a team of talented engineers while directly contributing in all phases of the development lifecycle, from requirement gathering and design, to solution deployment and support.

This is a full-time remote position Loupe is made up of a small distributed team across the US (strong preference for candidates residing in Georgia, California, New York, New Jersey, or Florida).

RESPONSIBILITIES
  • Defining and building new architectures around product needs
  • Troubleshooting and debuging complex technical issues, providing timely and effective resolutions.
  • Writing clean, well-structured, scalable, and efficient code
  • Coaching and mentoring team members through pair programming, code reviews, and process documentation
  • Working closely with the Product Team and Leadership to gather requirements and translate them into technical specifications and roadmaps that achieve company objectives and long term visions.
  • Developing and maintaining coding standards to ensure high quality of code readability and reliability
QUALIFICATIONS
  • Proven work experience in a similar role
  • Ability to lead and coach engineers and help them grow
  • Ability to architect complete fullstack features and solutions
  • Strong expertise building on a Ruby on Rails tech stack
  • Excellent work ethic and meticulous attention to detail, ability to work independently and multitask while staying organized  in a fast-paced and dynamic environment.
  • Strong emotional intelligence and communication skills, working proactively and collaboratively with a distributed team
  • Appreciation of Lifestyle/Culture/Music/Art/Tech
  • Nice to have:
    • Experience building media platforms
    • Prior experience at a media company
    • Experience building tvOS, mobile, or other connected devices applications
    • Basic understanding of content management systems or digital asset management systems

 

Salesforce Tech Lead / Scrum Master

Due to continued growth, we are looking for a Salesforce Tech Lead / Scrum Master who is comfortable with working alongside our clients to achieve their business goals. At Qualitest, you’ll have the chance to support the best-known, most influential global brands, strategizing solutions in an incredible range of technologies, across all major industries.

You’ll have numerous opportunities to innovate with cutting-edge Qualitest tools, such as our AI-Powered Qualisense Test Predictor and our Qualiview Dashboard. Direct projects in Agile, AI, Automation, DevOps and other red-hot areas!

In return, we can offer you a competitive salary and benefits package. You will have a dedicated Engagement Lead for each assignment, coupled with on-going training throughout your career with us.

Requirements

Responsibilities

  • Lead a team of developers and testers, working closely with other SF teams within the clients landscape to ensure consistent enterprise solution delivery.
  • Hands on Design, Development and implementation of SF solution.
  • Implementation of agile processes according to standardised SaFe Agile framework
  • Facilitate all scrum ceremonies, daily stand up, sprint reviews, retrospectives.
  • Support scrum team by removing impediments.
  • Working closely with requirement engineers to understand business requirements and manage e2e implementation within JIRA

 

Skill requirements

  • Proven experience as a Technical Lead with Salesforce Service Cloud implementations
  • Strong knowledge of Salesforce.com architecture and best practices
  • Experience with Apex, Lightning, Flows and other Salesforce technologies.
  • Experience in integrating Salesforce with other systems using microservices

Benefits

  • Salary – Competitive salary on offer
  • Private Medical Insurance
  • Health Assessments
  • Healthcare Cash Plan (UK Healthcare)
  • Pension – Auto-enrolment to pension scheme after 3 months – 4% employee and 4% company contribution. The company will match contributions up to 5%. Increases with length of service:
  • Life Assurance – 4x Times Salary
  • Cycle To Work Scheme – Salary sacrifice scheme
  • Employee Assistance Programme
  • Benefits Portal
  • Annual Performance & Pay Review – Performance and salary reviews annually
  • Enhanced Holidays – 33 days per year (including bank holiday’s)

Subscription Analyst

Open Up Resources is a publisher of high-quality open educational resources in core content areas, with a vision of providing teachers with the tools to engage students in liberating educational experiences.

Open Up Resources’ portfolio seeks to include the highest-quality PK-12 curricula, with Green ratings by EdReports, validation from other respected entities, embedded supports for English Learners and Students with Disabilities, culturally relevant pedagogy, and effective professional learning.

Open Up Resources is leading a transformation in the instructional materials market by becoming an anti-racist organization and infusing every program, partnership, and practice with this intentionality so that our curriculum can catalyze anti-racist norms, structures, practices, and policies in education and society.

The Role

The Subscription Analyst will oversee all aspects of the subscription management process.  The scope of this position includes managing access to multiple Open Up Resource digital platforms (High School Support Videos, Asynchronous Professional Learning Platform, and any future digital platforms) as well as supporting the operations team in reporting for these platforms and providing support to the sales team for ad hoc reporting.  This role will work closely with the operations systems analyst and sales team and will report directly to the Managing Director of Operations.

 

Key Responsibilities 

Digital Access Coordination and Support

  • Monitor and maintain digital subscriptions for external users in various systems.
  • Ensure timely renewals, updates, and cancellations of subscriptions.
  • Troubleshoot and resolve subscription-related issues and discrepancies.
  • Provide excellent customer service to external users regarding subscription inquiries and concerns.
  • Manage internal subscriptions for various departments, monitoring for duplicated subscriptions and identifying potential pricing discounts

Data Analysis and Reporting

  • Analyze subscription data to identify trends and patterns, helping to make informed decisions on pricing, user preferences, and subscription strategies.
  • Generate comprehensive reports and insights to guide decision-making and improve subscription strategies.
  • Utilize Google Analytics to track and analyze website traffic, user interactions, and subscription-related metrics.
  • Extract meaningful insights from Google Analytics data to enhance user experiences and improve subscription strategies.
  • Evaluate user behavior on the website to identify patterns, preferences, and areas for improvement.
  • Collaborate with cross-functional teams to implement data-driven strategies for optimizing the user journey.

 

Compliance Management/User Privacy Protection

  • Implement and oversee privacy measures to protect user data in accordance with FERPA and COPPA standards.
  • Ensure that all educational subscription processes and data handling practices comply with FERPA and COPPA requirements.

 

Core Competencies

Ethics and Integrity: Behave in a fair and ethical manner toward peers, partners, and customers; instill mutual trust and confidence; acts with honesty and integrity.

Business Skills and Knowledge: Demonstrate a solid literacy in areas related to OUR’s business and curricula products; able to design and develop organizational strategies to align performance with business needs or desired results.

Planning/Organizing/Goal Setting: Demonstrates the ability to organize people and tasks; develops realistic action plans while being sensitive to time constraints and resource availability; defines realistic, specific goals and objectives; prioritizes objectives

Teamwork and Collaboration: Works with colleagues to build morale and team commitment to goals and objectives.

Diversity: Understands that each individual is unique and celebrates individual differences including race/ethnicity, gender, sexual orientation, age, mental or physical disability, marital status, veteran status, education, training, position, level of authority, seniority, full-time or part-time status.

Solution Oriented: Able to take action in solving problems, using reason and a systematic approach.

Requirements

  • Bachelor’s degree or higher
  • Experience in K-12 school system preferred
  • Experience in customer service and support
  • Experience in managing subscriptions, including assignment and support
  • 2+ years of hands-on experience in data analytics, including Google Analytics
    • Comfort working with large data sets across multiple platforms
  • Intermediate Excel experience, including building Pivot Tables and formulas to help teams understand data.
  • In-depth understanding of FERPA and COPPA laws and their application in educational technology.
  • Proficient skills using the Google Suite, specifically Google Sheets.
  • Ability to efficiently multitask and prioritize appropriately in a fast-paced environment.
  • Excellent interpersonal, verbal, and written communication skills.
  • Willingness to learn about company products and policies to better assist customers.
  • Flexibility in adapting to the needs of a growing organization.
  • Ability to work independently while being a team player.
  • Detail-oriented.
  • Self-motivated with excellent problem-solving and analytical skills.

Benefits

  • At Open Up Resources, we believe in building and fostering a diverse and inclusive workplace environment. We are proud to be an equal opportunity employer where all applicants are considered for employment without attention to color, religion, sexual orientation, gender identity, national origin, veteran or disability status.
  • We are seeking candidates who have lived experience related to social justice, diversity, equity, and inclusion.
  • We are a virtual organization with headquarters in the California Bay Area.
  • This is a contract-to-hire, full-time position.

Head of Data

At ieso everyone is committed to the same goal: transforming the way mental health problems are treated worldwide. As one of the UK’s largest and most trusted providers of digital mental healthcare, the work we do already changes lives every single day. But our mental healthcare revolution is just getting started.

As the Head of Data, you would be responsible for managing the Data Team, overseeing data operations, implementing data strategies and policies, and ensuring the accuracy and security of our data assets. You would play a critical role in driving company-wide initiatives to extract maximum value from our data, using a blend of strategic thinking, technical expertise, and strong leadership skills.

We have a 180-strong team and a health and well-being package to support you each and every day. Plus, there is plenty of opportunity for growth and development as we all strive to achieve our collective ambition.

 

Reporting to: VP Technology

Location: Home-Based (UK only)

Hours: Full Time

 

Key Responsibilities:

Data Governance & Strategy:

  • Develop and implement company-wide data strategies, policies, controls and programmes.
  • Establish and own the data governance framework, ensuring data accuracy, visibility and security.
  • Drive data literacy within the organisation through training and support for all staff.
  • Stay up-to-date with the latest technology trends and applications in data management.

 

Management & Leadership:

  • Lead and manage the data team (analytics, business intelligence and data engineering), fostering a culture of collaboration, innovation and continuous improvement.
  • Work closely with stakeholders across departments to identify and prioritise business needs and drive data initiatives.
  • Provide technical guidance and act as the go-to person for the primary technology of the team.
  • Mentor other engineers, actively increasing the visibility of the team’s work.

 

Technical Expertise:

  • Design larger systems that are easy for new employees to understand and change.
  • Own and drive technical guidelines, identifying and managing risks for the team.
  • Demonstrate proficient problem-solving skills in diverse technologies.
  • Have a deep technical understanding of Business Intelligence, data warehouses and data analysis tools.
  • Utilise Azure data services such as Azure SQL Database, Azure Data Factory, Azure Databricks and Azure Synapse Analytics.

Requirements

Essential

  • Proven experience in a senior data management role, preferably in the health tech industry.
  • Strong leadership skills, with line management experience.
  • Strong knowledge of data governance, compliance, privacy, data protection and security best practices.
  • Experience developing and implementing data strategy, policies and plans.
  • In-depth knowledge of Azure data services and data visualisation tools.
  • Proficient in SQL, Python, or other data-related programming languages.
  • Ability to translate complex data-related concepts into understandable business terms.

 

Desirable:

  • Knowledge of the application of Generative AI tools/models.
  • Experience with big data tools and platforms such as Hadoop, Spark, etc.
  • A numerate/scientific degree or vocational experience as a data analyst in Healthcare.
  • Familiarity with ISO 9001, 27001 and 13485 standards.

Benefits

  • Salary of £75,000-£90,000 per year, depending on experience.
  • Up to 5% matched pension contribution.
  • 25 days holiday per year plus 8 bank holidays, 3 extra days for Christmas office closure, and the ability to purchase more.
  • Private Medical Insurance and other healthcare plans.
  • Death in Service 3x salary.
  • Discretionary bonus scheme (following successful probation).
  • Extensive training and development options.
  • Five Ways to Thrive Well-being Programme.
  • Active Sports and Social Clubs.
  • Flexible benefits package including will writing, financial advice and a range of other benefits

 

ieso is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that’s what helps us to help our patients.

Diversity & inclusion studies have shown that certain people are less likely to apply for a role unless they meet 100% of the job requirements. Here at ieso, we look for people who can add to our company culture and reflect our values, whilst understanding that certain skills and experiences can be taught. So whoever you are, if you like the look of one of our roles, we encourage you to apply as you could well be our needle in a haystack.

As an equal opportunity employer, equity, diversity and inclusion are values that are critical to our success. Our people are our strongest asset – come and see for yourself!

 

Closing Date: 7th January 2024

Please note:Our office is now closed for the Christmas break. We will respond to all candidates when we return to work in January.

Data Entry Clerk (Typist)

Welcome to an exciting opportunity that brings work right to your doorstep! Embrace the convenience of our Work From Home Data Entry Research Panelist positions – whether you’re seeking part-time engagements, full-time roles, or simply looking to add some zest to your career journey.

 

This remote position is tailor-made for individuals from diverse professional backgrounds, be they administrative assistants, data entry clerks, customer service representatives, or even drivers. No matter your prior experience, we’re here to connect you with companies that are ready to onboard you for remote work from the comfort of your own home.

 

Imagine a world where you have the freedom to choose between full-time commitment and flexible part-time arrangements, all within a variety of fields that align with your interests. We firmly believe that genuine Work From work-from-home data Entry Jobs are designed to leverage your skill set, and training will always be provided to complement the specific role you’re applying for.

 

Let’s talk about the rewards – you’ll find yourself earning between $35 to $250 per hour for single-session studies, and up to an impressive $3,000 for multi-session studies. Your effort will undoubtedly translate into a satisfying payout.

 

Now, let’s talk essentials. To embark on this exciting journey, all you need is a computer with internet access and a tranquil workspace that shields you from distractions. Your ability to work independently and follow instructions without immediate supervision is key. And guess what? Previous data entry or administrative experience is not mandatory, though it could certainly be a bonus!

 

Calling all backgrounds! Whether you’ve been in healthcare, warehousing, deliveries, customer service, or any other realm, your diversity enriches our team. We welcome your enthusiasm for learning and growth.

 

Here’s your toolkit to kickstart this adventure: a laptop, and hey, your webcam might come into play for certain studies (with extra rewards!). Of course, a steady internet connection is a must. We’re rooting for your data entry skills – reading, writing, following directions, and typing a minimum of 25 words per minute.

 

If you’ve got a background in Customer Service, Administrative Assistance, Sales, or Sales Support, that’s great, but don’t fret if you don’t – it’s not mandatory!

 

Picture this: no more tiresome commutes. Participate in discussions online or in person, right from your cozy space. Set your own pace – whether you opt for part-time or full-time engagement, the choice is yours.

 

Oh, and the perks keep coming! Enjoy complimentary samples from our esteemed sponsors and partners in exchange for your valuable product feedback.

 

Ready to embark on this journey with us? The ‘Apply’ button awaits your click! No matter your background, schedule, or experience level, if you’re seeking short-term, remote, or flexible work, you’ve found the right place. Your flexible hours and lack of prior experience are no obstacles – in fact, they’re your strengths. Our vibrant community of market survey participants includes individuals from all walks of life, making their mark in roles spanning data entry, administration, sales, customer service, and more.

 

So, if you’re craving a fantastic opportunity to earn a substantial side income, don’t hesitate – apply now and join us in this exciting adventure!

Director of Engineering

City Innovate is a SaaS startup in the GovTech space on a mission to make the government a force for social good. We are strategically structured as a public-benefit corporation to ensure that we keep our focus not just on revenues but also on the needs of the people served by the government. We are passionate about making our customers’ lives better and building products that help them deliver better services to the public. Our Founders have also placed a strong emphasis on company culture, promoting a collaborative team environment where entrepreneurship is always celebrated.

City Innovate is looking for a strong individual who has experience driving feature velocity and stability to help us grow to not only series B, but beyond. As the Director of Engineering, you will be responsible for driving the vision, design, and strategy of City Innovate. Additionally, you will help to progress the entrepreneurial culture by developing and guiding a team of forward thinkers. In this role, you will be responsible for new feature development, data structure design, software architecture, security, and performance of the core backend Ruby on Rails application.You will also have the opportunity to not only improve our current stack, but also guide us through future decision as we scale with larger enterprise level tools.

What You’ll Be Doing:

  • Build and maintain a solid release schedule
  • Lead a team of both on and offshore mid- senior level developers
  • Sell the company vision both internally and externally
  • Collaborate with our product team on vision and strategy
  • Lead/ participate in technical architecture discussions
  • Lead the team in solving complex technical problems
  • Ensure compliance with security regulations
  • Manage software development projects by setting requirements, goals and timelines
  • Prepare and manage the engineering department’s budget
  • Design strategies for future development projects based on the company’s overall objectives and resources
  • Hire engineers and coordinate their training
  • Implement innovative technologies
  • Oversee the overall quality and engineering operations of the company
  • Ensure documentation throughout

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Proven experience in leading and managing a team of software engineers in an Agile environment.
  • Strong technical background with expertise in software development and architecture.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
  • Solid understanding of engineering best practices, software development methodologies, and quality assurance processes.
  • Experience in the computer software industry is highly desirable.
  • Strong problem-solving and decision-making abilities, with a focus on delivering results.
  • Ability to adapt to tight deadlines and changing priorities in a fast-paced environment.

Benefits

  • Compensation: $165-$185K
  • Unlimited PTO
  • 100% employer-funded medical, dental and vision insurance
  • 100% remote
  • $500 remote office setup

Our interview process may look like this:

  • Phone screen with HR
  • Interview with our Head of Product
  • Screening with a team member
  • An interview with our founders
  • Culture Assessment

Operational Readiness Analyst

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintechs and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About you

You’ll be joining the Operational Readiness team as an Operational Readiness Analyst . Reporting to the Operational Readiness manager, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

We work closely with our Transformation, Compliance, Product and Technology teams to assess the impact of all ‘change’ on operations across products, propositions & services development, new technologies, as well as regulatory and compliance driven change.

Crucially we will determine the Operational readiness requirements for each initiative; understand what each change means to Ops processes & capacity, ensuring operations are ready and equipped to accept the change without compromising on service delivery.

And you’ll be joining the #14 fastest-growing tech company in the UK, according to Deloitte Fast 50.

As the Operational Readiness Analyst you will be:

  • Co-ordinating resource capacity assessments, highlighting resource uplifts to Operations leadership and the relevant programme.
  • Ensuring impacts & benefits are fully understood & aligned to wider capacity planning activity.
  • Providing key input to high level and detailed requirements gathering, ensuring all system functionality, operations processes and products are considered.
  • Ensuring all Ops requirements consideration have been provided and agreed and approved by Ops & are committed to in the project scope and delivery.
  •  Co-ordinating design and implementation of robust, clear and concise training plans, procedures, checklists and briefing notes, ensuring all impacted operations areas have a thorough understanding of all the project or system changes being introduced.
  • Providing guidance on sign off for test cycles and overall project sign off, ensuring the Operational leads are aware of any risks or issues which may affect sign off.

Requirements

  • Experience of supporting strategic projects that support a business strategy and have effective people management skills.
  • Experience of seeing change through from an initiation phase through to embedding and evaluation
  • Exposure/Involvement with Fin. Crime/KYC/AML/Onboarding operations
  • Ability to deliver in a fast-paced environment and deliver simultaneous change/improvement projects and activities.
  • Proven track record in effective facilitation and communication at multiple levels
  • Ability to engage and influence stakeholders at an appropriate level – to work through others in the organisation to succeed.

Benefits

  • At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager
  • Spacious and well-equipped new offices in London and Bristol
  • 27 days annual leave per year, plus flexible bank holidays
  • The option to work outside of the UK for up to 30 days per year
  • Regular company-wide socials
  • Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
  • Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife
  • Enhanced family-friendly leave
  • Plus, you’ll have the opportunity to join an innovative team that’s building a bank fit for the future!

 

At ClearBank, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, colour, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, to candidates at any interview stage, including to individuals with disabilities. 

We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. 

The legal bit 

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.