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Published 2023-06-18

VP Sales – Europe

Type of job: Remote
Country: Germany
City: Berlin
Company: Cognigy

Description of the offer

About Cognigy

Cognigy, a market leader in Conversational AI, powers up enterprise contact centers to exceed customer expectations, improve agent satisfaction and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service, with a suite of solutions including Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy.AI gives the enterprise what it needs to deliver always-on, personalized service experiences at scale, on both voice and chat.

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

Your new role

We are seeking a dynamic and experienced VP Sales Europe to lead and grow our sales efforts in the European region, specifically within our home market (DACH region). This is an exceptional opportunity for an accomplished sales leader to contribute to the growth of a fast-growing company and make a significant impact.

Reporting to the SVP Global Sales, you will play a pivotal role in driving revenue growth, managing the sales pipeline, and leading and developing the European sales team.


  • Lead, coach, and mentor the European sales team to ensure the achievement of individual and team revenue targets
  • Foster a positive and high-performance culture within the sales team
  • Identify and acquire new enterprise clients from diverse verticals in the European market
  • Build and maintain a robust pipeline through proactive prospecting and collaboration with internal resources
  • Develop, review, and execute territory plans to meet business goals
  • Manage the entire sales cycle, from account planning and targeted prospecting to contract negotiation and closing deals
  • Engage with senior executives in a consultative manner to demonstrate value, develop business cases, build ROI models, and drive Digital Transformation conversations
  • Prepare and deliver compelling presentations, demos, and customer meetings
  • Coordinate responses to RFPs/RFIs
  • Collaborate closely with cross-functional teams, including BDRs, Presales support, Marketing, Product, Finance, and Leadership
  • Utilize CRM effectively to track sales cycles and engagement
  • Represent Cognigy at industry trade fairs and events



  • Proven track record of meeting and exceeding sales targets in the Contact Center or Conversational AI space
  • Experience in the Contact Center industry is essential
  • Experience leading and managing successful sales teams, comfortable assuming a Player-Coach role
  • Strong hunter mentality with a passion for winning individually and as a team, and a keen interest in joining a dynamic company in a high-growth phase
  • Ability to navigate complex sales cycles with all management levels, particularly SVP/C-Level
  • Proficient in driving sales cycles independently while leveraging internal resources
  • Exceptional organizational and prioritization skills, thriving in a remote work environment
  • Comfortable utilizing partner channels to support the sales process
  • Ability to inspire trust and confidence in order to coach and develop the sales team
  • Thrives in a start-up environment, willing to go the extra mile to achieve objectives
  • German language skills are essential


Life at Cognigy: what we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work – these include:

  • Attractive and performance-oriented salary
  • Company pension plan
  • 25 days paid leave, plus 5 days floating leave
  • Discretionary virtual stock options plan, so you can benefit from the company’s success
  • Unique opportunity to help build and shape the company, with little hierarchy
  • Flexible and remote working options
  • Colleague recognition, reward and celebration events
  • Global Employee Assistance Program
  • ClassPass membership, giving you access to a variety of fitness and wellness experiences
  • Ongoing learning and development opportunities, including LinkedIn Learning

How to apply?

Click on the button to get the company email or employment application form.
Apply on home page

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