Tag Archives: Community Manager

Freelance Community Manager

LOOP is a digital-first lead agency, exploring the intersections between design, technology and digital brand building for leading brands. With a team of 400 digital talents and through data driven marketing, we help brave clients to stand out in the digital age. Over the last few years our brilliant team has done remarkable and innovative work for internationally recognised high-profile brands such as Puma, Audi, Breitling, Red Bull and numerous others.

Do you think big picture and dream about evolving content on social platforms in a distinct and unique style and voice for the brand? With strong communication skills and the ability to engage users and manage conversations, you could be the perfect person for this role.

Requirements

  • You are comfortable with engaging large social communities on many platforms.
  • You are all set to engage real time listening, talking, discussing and responding with our clients’ communities daily.
  • You understand the needs of fans and followers, and it’s easy for you to respond with the right tone and moderate user requests.
  • You have a perfect understanding of social media and digital trends and can react to them quickly.
  • You think and act in a service-oriented way, managing multiple social media channels and tasks at the same time.
  • User feedback is important to you and you like to work solution-oriented.
  • It is a matter of course for you to work with Facebook, Instagram, X & Co.
  • You have experience with community management platforms such as Falcon or the Meta Business Suite.
  • You are a team player but can work independently as well.
  • You are ready for a job-position that grants a lot of freedom, but also requires a lot of flexibility.
  • You are looking for a freelance part time position and have great communication skills, as well as excellent German and English language skills.

TikTok/Social Media Manager

Hello!

We are looking for a TikTok Manager for our large marketing agency to help us get more reach in the US through strategies and methods we would share.

What you can expect:

– fair and punctual pay
– Insight into a six-figure agency and our systems and structures
– a motivated and reliable team
– a pleasant working relationship
– flexible working hours

What you should bring with you:

– should live in the USA
– be determined and reliable
– be willing to work 3-4 hours a day
– Understanding of marketing and social media (ideally with previous experience)
– perfect English

If you think this applies to you, write us a message and answer the following questions:

1. where are you from?

2. how much experience do you have in social media?

3. describe yourself in 3 words:

4. what is particularly important to you in the event of a collaboration

5. what have you done so far in terms of work?

6. what is your salary expectation?

7. do you have another job?

8. why should we choose you?

 

Social Media Manager

We are looking for a Social Media Manager located in Poland who has good German language skills. We are a new start up for a recruiting portal in Germany for East Europe skilled workers.

Oliver from Talent for the Team

 

Wir suchen nach einem Social Media Manager in Polen, der gut deutsch spricht und schreibt. Wir sind ein Start Up aus Deutschland für ein Recruiting Portal für osteuropäische Fachkräfte, die in Deutschland oder für eine deutsche Firma aus Polen arbeiten wollen.

Viele Grüße Oliver von Talent for the Team

Community Manager

The ideal candidate will be responsible for managing and engaging with the organization’s online The ideal candidate will be a freelance responsible for creating social media content & local content calendar and other community manager task in orden to build brand awareness and to communicate effectively with customers.

 

Responsibilities

  • Work with social media managers to generate social content that will drive communications
  • Plan social content and maintain a content calendar
  • Monitor overall marketing strategy by overseeing social media campaigns

Qualifications

  • 3+ years’ as a community manager for different clients.
  • Strong written and verbal communication skills in English.
  • We appreciate that you speak Spanish but it is not mandatory.

Social Media Assistant

Do you love collecting football memorabilia? ⚽️

And refuse to shut up about it?

Well then… Hobby FC is the place for you!

What is our goal?

In a world where niches are being taken up each day, we believe there’s still a need to fill in the football memorabilia space. So, we have created Hobby FC with the aim of being the single, definitive place for collectors from all over the world. To learn, collect and build a community of fans with a shared love of football nostalgia.

To achieve this goal, we are on the hunt to pool together a team of writers to expand our users’ knowledge and understanding of this space. But with that growing by the day, we are now looking for a bright social media person to come in and elevate the brand as we continue to build.

What do we write about?

This space is growing by the day, and there’s no real limit to what we can and can’t write about – so long as it’s personable and useful to who’s going to be reading it. We want Hobby FC to be a hub for all types of fans – from the very experienced to the complete novice. Some popular topics include: Trading Cards , Football Shirts , Match Programmes , Nostalgic Games , Travel Guides ✈️ and much more!

Even better, we expect this space and our content to evolve well beyond written articles. And a lot more into the podcast or show creation world once we get to that level.

And now for the boring stuff…

Responsibilities:

  • Manage our presence across Twitter, Instagram and Facebook.
  • Maybe even look at engaging in an audience on Linkedin and/or Discord.
  • Create short video content which fit our niche as well as viral trends.
  • Produce illustrative and graphical content for all accounts.
  • Research target audience and discover current trends
  • Create engaging text, video, and image content across platforms

Requirements:

  • Honestly, nothing. ‍♂️
  • Just a love of football memorabilia and a desire to share it with the world.
  • A strong command of the Adobe Creative Suite i.e. Photoshop is a HUGE plus.

What will I get in return?

The reason there is no minimum requirement to produce a set number of articles per week (as an example), is because this is a voluntary / unpaid position. Hobby FC is a brand new idea and will take time to make any real, discernible revenue. All improvements are bankrolled by the founder, who is happy to provide a reference for any future roles for writers, and will also share in any revenue made from ads or affiliates if and when that happens.

With this in mind, this role would best suit either: a) a working professional with a stable income in another area, who can write on the side, or b) a budding writer looking for experience in the industry to build their portfolio.

If this sounds like you, then what are you waiting for? Apply Now!

Social Media Community Manager

Hello!  We are a leading global independent full service social media agency, founded 21 years ago.  Our 260+ team members look after some of the world’s largest brands (Visa, Nissan, Dr Pepper). We pride ourselves on our ability to  build strong relationships with our clients enabling us to be the voice of their brand on Social.

We believe that brand growth, trust and loyalty is driven through Genuine Human Connection and that social media presents the best opportunity for brands to engage emotionally with their audience.

We are looking to hire 2 Community Managers (Hebrew) for a large Financial Services client to cover just a few hours per week. These opportunities will ideally suit people who is already working in this type of role who could spare an extra 2 hours per week working on a world class brand.

 

The Opportunity

Are you social media savvy and have experience in customer engagement, community management or online customer service?

If yes! Please read on….

 

WHAT YOU’LL BE DOING

You will be responding to complaints, queries and engaging with the online audience on behalf of our clients in a number of different industries, across a variety of social media channels.

 

Working Hours 

Ideally, we are looking for candidates who have flexibility and availability to work across weekdays and weekends.

We need someone to work 30mins per day for 3-4 days per week (1.5 – 2 hours per week only). Shifts must be at the same time each day and between 9am-5pm Isreal Standard Time (GMT + 2 hours).

 

Requirements

Excellent Hebrew language skills: As you’ll be posting messages in social media, it’s a must to have superb writing skills.

‍‍ Background experience: either engagement, social customer care, and/or community management, either with a brand or digital agency.

Social Media knowledge: Experience in using either Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube.

A confidence with digital technology: you know the latest trends in social media like the back of your hand.

✨ A self-motivated social media expert who is comfortable working remotely.

Child Protection

At The Social Element, we place the protection of children at the heart of everything that we do. We believe everyone has the responsibility to promote the welfare and safety of all children, regardless of age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.

 

IT Policy 

We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:

  1. Operating system Windows 10 64bits or higher / MAC OS X version 12 (Monterey) or higher. We do not support Windows 8 or older / MacOS Big Sur or older.
  2. i5 8th generation or faster 64-bit (x64) processor
  3. At least 8GB RAM (16GB recommended)
  4. Internet speed is 20Mbps download / 1Mbps upload (50Mbps download / 5Mbps upload is recommended)
  5. 40 GB available HDD (SSD recommended)
  6. A Webcam and headset
  7. Android or iOS device for 2FA
  • Chromebook and Linux are not supported

Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.

 

The Hiring Process

​The hiring process for this position will be made up of the  following stages:

Online assessment

Interview with the talent Team

✨ Final Meet with someone from the project (if diaries permit)

 

The Social Element Values 

Work according to the company values

Do it Well

Be One Team ‍‍

Do the Right Thing ✔️

Keep Pioneering

Make Them Smile

 

The Social Element Behaviours For Success

Be focused and decisive

Be brave and inspirational 

Be rigorous in our approach ️

Be considered and inclusive

Be loud and proud

 

Our Diversity, Equality & Inclusion Commitment

Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you!

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

How To Apply ️

If all this sounds like you, simply upload your CV and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application:

  • Details of your personal/professional experience in social media
  • Why you are interested in being part of our team at The Social Element

***If you would prefer to submit your application in a different format, please feel free to get in touch with us at email and we will be happy to assist you in any way we can.  Please, do not apply using this email address. We will not be able to process your application.

We are excited to receive your application! ❤️

Social Media Community Manager

Hello!  We are a leading global independent full service social media agency, founded 21 years ago.  Our 260+ team members look after some of the world’s largest brands (Visa, Nissan, Dr Pepper). We pride ourselves on our ability to  build strong relationships with our clients enabling us to be the voice of their brand on Social.

We believe that brand growth, trust and loyalty is driven through Genuine Human Connection and that social media presents the best opportunity for brands to engage emotionally with their audience.

We are looking to hire 2 Community Managers (Maltese) for a large Financial Services client to cover just a few hours per week. These opportunities will ideally suit people who is already working in this type of role who could spare an extra 2 hours per week working on a world class brand.

 

The Opportunity

Are you social media savvy and have experience in customer engagement, community management or online customer service?

If yes! Please read on….

 

WHAT YOU’LL BE DOING

You will be responding to complaints, queries and engaging with the online audience on behalf of our clients in a number of different industries, across a variety of social media channels.

 

Working Hours 

Ideally, we are looking for candidates who have flexibility and availability to work across weekdays and weekends.

We need someone to work 30mins per day for 3-4 days per week (1.5 – 2 hours per week only). Shifts must be at the same time each day and between 9am-5pm Central European Standard Time (GMT + 1 hours)

 

Requirements

Excellent Maltese language skills: As you’ll be posting messages in social media, it’s a must to have superb writing skills.‍‍ Background experience: either engagement, social customer care, and/or community management, either with a brand or digital agency.

Social Media knowledge: Experience in using either Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube.

A confidence with digital technology: you know the latest trends in social media like the back of your hand.

✨ A self-motivated social media expert who is comfortable working remotely.

Child Protection

At The Social Element, we place the protection of children at the heart of everything that we do. We believe everyone has the responsibility to promote the welfare and safety of all children, regardless of age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.

 

IT Policy 

We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:

  1. Operating system Windows 10 64bits or higher / MAC OS X version 12 (Monterey) or higher. We do not support Windows 8 or older / MacOS Big Sur or older.
  2. i5 8th generation or faster 64-bit (x64) processor
  3. At least 8GB RAM (16GB recommended)
  4. Internet speed is 20Mbps download / 1Mbps upload (50Mbps download / 5Mbps upload is recommended)
  5. 40 GB available HDD (SSD recommended)
  6. A Webcam and headset
  7. Android or iOS device for 2FA

Chromebook and Linux are not supported

Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.

 

The Hiring Process

​The hiring process for this position will be made up of the  following stages:

Online assessment

Interview with the talent Team

✨ Final Meet with someone from the project (if diaries permit)

 

The Social Element Values 

Work according to the company values

Do it Well

Be One Team ‍‍

Do the Right Thing ✔️

Keep Pioneering

Make Them Smile

 

The Social Element Behaviours For Success

Be focused and decisive

Be brave and inspirational 

Be rigorous in our approach ️

Be considered and inclusive

Be loud and proud

 

Our Diversity, Equality & Inclusion Commitment

Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you!

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

How To Apply ️

If all this sounds like you, simply upload your CV and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application:

  • Details of your personal/professional experience in social media
  • Why you are interested in being part of our team at The Social Element

***If you would prefer to submit your application in a different format, please feel free to get in touch with us at email and we will be happy to assist you in any way we can.  Please, do not apply using this email address. We will not be able to process your application.

We are excited to receive your application! ❤️

 

 

 

 

 

Benefits

Community Manager – Remote from England or UK

It’s a really exciting time to be at Space Ape Games. We’ve created a fast-paced environment that promotes genuine autonomy and we have projects at all stages of the development cycle. We launched our hit music game, Beatstar, in 2021 and we’re following its success with Countrystar less than two years later. We also officially launched our first puzzle game in July, Chrome Valley Customs, and we’re preparing to scale this game to global success. On top of all this, we’re running several mature live games and working on some exciting new projects behind the scenes!

In this role, you’ll be required to wear many hats! Your primary focus will be to engage & communicate with our TF:EW community on Discord, assist in creating our weekly Newsletter which is distributed to hundreds of thousands of players on a weekly basis and assist in sensitive cases that have been escalated by our Support team.

You will act as one of the advocates for the players, sharing and providing insights to the Community Team on a regular basis.

About You

You’re a natural when it comes to chatting online. Communities in all shapes and sizes are what keep you enthusiastic and assisting in managing Discord servers is nothing new to you. You are comfortable chatting with a large audience and have a strong moral compass that guides your voice and choice of tonality. You’ve always felt that you have a calming effect on people and are able to switch easily between having blissful fun and talking seriously to agitated people.

We are looking for someone who knows Discord admin sections well, be it through private engagement or previous job experience, and is eager to make this growing platform part of their professional career.

Responsibilities

  • Be part of the Community Team that is the face of Transformers: Earth Wars
  • Actively engage with our community
  • Supervise our volunteer Discord moderators and Playtesters
  • Ensure that guidelines and etiquette are followed
  • Follow the game development closely and sync up with the team on all game changes and updates
  • Relay important updates to our Discord user base
  • Assist in driving continuous improvement of our Discord channels and the Discord technology we are using
  • Assist our dedicated Support Team with general queries, and give guidance when necessary
  • Tracking player sentiment (CSAT)

Requirements

  • Exceptional writing skills (native-level English)
  • Experience moderating or managing communities either as a volunteer or in a paid position
  • Embedded in the gaming world. You know your audience. Geeking out is second nature to you
  • Being resilient in the face of challenging crowds is a must. You are the voice of reason calming down the room
  • Be located in the UK
  • Knowledge of the Transformers universe is of course a bonus!

Why Space Ape is right for you

  • Be a part of one of several small empowered teams who inspire and challenge one another in the pursuit of our mission
  • Autonomy to make your own impact with the support to help it happen
  • An award winning studio that has been crowned one of the best places to work, for the last 6 years in a row!
  • Help run and create games which bring joy to millions of players all over the world
  • 5* Glassdoor rating – Check out our reviews
  • Entered a long-term strategic partnership with Supercell in 2017

About Space Ape

At Space Ape we pride ourselves on our passion and the trust we place in our people. We look for passionate, productive, team players who are relentless in their pursuit of our mission. There’s no bureaucracy here, we just get things done. Space Ape’s mission is to make the highest quality and most successful mobile games in the world. Founded in 2012 we’ve since launched five games that have been installed by over 100 million people and generated over $250m revenue.

We are part of the Supercell family, giving access to some of the most talented game makers on the planet.

Our studio is currently 120 strong and built around the belief that small empowered teams make the best games. This philosophy enables us to innovate, move faster and have the creative ownership required to make the greatest games on mobile.

All communication regarding your application will be dealt with in line with our recruitment privacy policy.

Community Manager

Standing on Giants is the world’s first agency for businesses that want to build a brand-owned, online community. We empower businesses to build thriving online communities that put their customers at the centre of everything they do. Born from the team that created the revolutionary community-led model at mobile disruptor giffgaff, Standing on Giants now works with leading businesses like Airbnb, O2, Tesco Bank and Utilita, helping them launch successful communities that deliver real results. We are Khoros Kudos award-winners in 2020, recognising our work as Best-In-Class.

We are proud to be the first online community company to attain B Corp Certification, meaning we ascribe to the highest standards of environmental and social responsibility. As a company, our vision is a world where business works for the benefit of people and planet, not just profit, powered by trusting and collaborative communities. As a result, we must take active steps towards this every day in our work. Our people are, therefore, of central importance. We have a range of employee benefits to enable you to do your job to the best of your ability and we pride ourselves on our supportive, open environment and shared efforts to keep our working practices as sustainable as possible.

 

About the role

As a Community Manager, you will implement the online community strategy through managing the daily activities of a Client’s online community. You will ensure that the community is a safe and healthy environment for its members and you will facilitate engagement in line with the community purpose. You will ensure all activities within the community and between the community and its parent business are run efficiently and in conformance with the underlying principles of the company and business goals. You will be working alongside other community managers and supported by a Head of Community.

 

You will be hard-working and quick to learn. Highly self-motivated – you’re the kind of person who’s always striving to do better. If you have an open, honest and collaborative approach to your job, you’ll fit right in.

Requirements

  • Fluent in English, excellent communication skills especially in writing, including editing and content creation
  • Ability to build and maintain relationships and collaborate with cross-functional stakeholders – high emotional intelligence
  • Outstanding engagement skills including promoting productive behaviours, being relentlessly positive and effectively managing conflicts
  • Strong analytical skills, including data collection and reporting
  • Effective organisational and prioritisation skills
  • Technical skills including community platform, Google suite and Mac knowledge is an advantage
  • Experience in running or managing online communities (forums) or similar client-facing operational experience
  • Experience organising, attending and reporting insights for online and offline community meetups and events

 

Responsibilities

Community strategy implementation:

  • Support the Senior Community Team to create and implement the online community management strategy based on the SoG methodology and in cooperation with the Client

 

Community Management:

  • Run the community daily in line with SoG community management methodology to create a safe and healthy environment for members and facilitate engagement in line with the defined strategy
  • Act as an advocate of the organisation in the community, as well as an advocate of the community within the organisation, engage in dialogues with members and answer questions where appropriate, providing a superior quality of member service and support to the community
  • Deal and communicate with community members during crises, unstable or abusive behaviour applying SoG’s methodology for member education
  • Monitor and analyse community performance to ensure agreed KPIs are being met and send regular quantitative and qualitative reports on the community’s progress to the Client.
  • Support the organisation to launch a community most effectively, using SoG’s methodology

 

Nice to Have

  • Some experience working in Customer Service
  • Fluency in French, Portuguese, Italian, German or Spanish is a plus

 

We are an Equal Opportunities employer, we do not discriminate against any employee or applicant because of race, colour, religion, national origin, sex, physical or mental disability, or age. We are committed to creating a diverse and inclusive working environment.