Virtual Assistant

Description of the offer

We are seeking a highly motivated and customer-focused individual to join our client’s sales/customer service team. The successful candidate will have excellent communication skills, a passion for sales, and a desire to provide exceptional customer service to their clients.

What We Offer

• Work from home;
• Payment in dollars per working hour (40-hour week);
• Starting with 3,75$ hourly, which will be increased as you do a good job and commit;
• A workplace that values its people;
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
• Training videos for daily tasks (you’ll be compensated for the hours you spend watching them);

Responsibilities

• Develop and maintain strong relationships with clients, both new and existing;
• Actively promote and sell our products and services to potential customers;
• Respond to inquiries and provide information about our products and services via phone, email, and other communication channels;
• Process orders and manage customer accounts;
• Follow up with customers to ensure satisfaction with products and services and to address any concerns or issues;
• Collaborate with other members of the sales and customer service teams to ensure customer needs are met and exceeded;
• Provide feedback to management on customer needs and preferences;
• Use CRM to compile information for customers, ensuring up-to-date and accurate data;
• Cold calling.

Qualifications

• At least 2y of experience in sales, customer service, or a related field;
• Excellent communication skills, both written and verbal;
• Strong problem-solving and critical-thinking skills;
• Ability to work independently and as part of a team;
• Demonstrated ability to build and maintain strong relationships with customers;
• Proficiency in Microsoft Office and other relevant software programs;
• Familiarity with CRM systems and other sales/customer service tools;
• Positive attitude, team player, and willingness to take on new challenges.

If you are a results-driven individual with a passion for sales and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our sales/customer service team.

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