User Research Manager

Description of the offer

Company Description

Leader in the development and publishing of games, Gameloft® has established itself as a pioneer in the industry, creating innovative gaming experiences for over 20 years.

Gameloft creates games for all digital platforms, from mobile to cross-platform titles for PC and consoles.

Gameloft operates its own established franchises such as Asphalt®, Dragon Mania Legends, Modern Combat and Dungeon Hunter and also partners with major rights holders including LEGO®, Universal, Illumination Entertainment, Hasbro®, Fox Digital Entertainment, Mattel®, Lamborghini®, and Ferrari®. Gameloft distributes its games in over 100 countries and employs 3,600 people worldwide.

Every month, 70 million unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies.

Gameloft is a Vivendi company.All trademarks referenced above are owned by their respective trademark owners.

Job DescriptionRole Overview

Gameloft is seeking a talented and motivated User Research Manager to join our dynamic team. As the User Research Manager, you will play a crucial role in ensuring that player feedback and insights drive the development of our games. You will lead a team of skilled researchers and work closely with cross-functional teams across all Gameloft Studios and games to inform decision-making and contribute to the overall success of our game projects.

Responsibilities

• Oversee a team of user researchers to plan, execute, and analyze user research activities throughout the game development lifecycle.
• Collaborate with game designers, product managers, and developers across all Gameloft Studios to identify research goals and objectives that align with project milestones.
• Design and implement a variety of user research methodologies, including usability testing, longitudinal studies, focus groups, surveys, and player feedback sessions, both in-lab and remotely, moderated and non-moderated.
• Through qualitative and quantitative data, develop a deep understanding of player preferences, behaviors, and motivations. Generate actionable insights to inform game design, development strategies, and guide design iterations.
• Create and maintain a research roadmap that outlines the timing and scope of research activities for all projects.
• Advise when research should be carried out 100% internally or the collaboration of external vendors. Manage external vendors, control the quality of deliverables, the timelines, as well as the budget spent.
• Present research findings and recommendations to stakeholders in a clear and compelling manner, influencing decisions and fostering a user-centric mindset.
• Stay up-to-date with industry trends, best practices, and emerging technologies in user research and gaming to continuously enhance the team’s capabilities.
• Foster a collaborative and innovative research culture within the organization, encouraging knowledge sharing and cross-functional cooperation.

Qualifications

• Proven experience (5+ years) in conducting user research within the video game industry, with at least 2 years in a leadership or management role.
• At minimum, a Master’s degree in Cognitive Science, Human-Computer Interaction (HCI), Psychology, or a related field.
• Strong knowledge of user research methodologies and user-centered design principles.
• Proficiency in analyzing qualitative and quantitative data, translating insights into actionable recommendations
• Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences.
• Experience working in an Agile development environment and collaborating with cross-functional teams
• Familiarity with gaming platforms, trends, and player preferences across various genres.
• Strong leadership and team management skills, including the ability to mentor and guide junior researchers.
• Proficiency in both English and French languages.
• Knowledge of statistics and statistical analysis software is a plus.
• Experience in both F2P Mobile games and AAA PC/console games is preferred.
• Organized, rigorous, autonomous, and self-driven work ethic.

Additional InformationAdditional Information

This position is based at Gameloft’s Paris headquarters. A passion for gaming and a deep understanding of player behavior is essential.If you’re a dedicated User Research Manager with a passion for gaming and a drive to enhance player experiences, we invite you to join Gameloft’s exciting journey of creating innovative and captivating games.

Application Process

To apply, please submit your resume, cover letter, and a portfolio of relevant work showcasing your experience in user research and its impact on game development.

Why Join Gameloft?

• You are looking for an exceptional experience as part of a company that is in a constant state of growth
• You want to work with talented people who are industry pioneers
• You want to be part of the creation of a new Studio and make a mark on the F2P industry
• You want to be part of a global company and meet exceptional and friendly people from all backgrounds and from around the world
• Or you are just looking for a wonderful working environment!

What can the Paris HQ offer?

• Gameloft is part of a large media group Vivendi
• Permanent contract, full-time position
• We offer relocation support from abroad
• An exceptional working environment right in the heart of Paris, halfway between Saint-Lazare Station and the Palais Opera Garnier.

Other Benefits At Gameloft HQ

• Various fresh fruits at your disposal in the cafeteria will make you go bananas!
• Unlimited hot beverages whether you like tea or coffee, and if you like coffee you’ll love our Nespresso machine with coffee from all over the world.
• Sports Ping-Pong, football table, virtual football, real football and many more sports through Gymlib at special pricing!
• Lunch vouchers, competitive mutual insurance and prudential funds.
• Note for non-French citizens In France, salaried employees receive health insurance, unemployment insurance, etc. We will explain the details if you need to relocate.

How to apply?