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Published 2023-11-27

Risk Team Leader

Type of job: Remote
Country: United Kingdom
City: Scotland
Company: Dentons

Description of the offer

Why Dentons is different.

The legal profession is changing rapidly and Dentons is leading the way in advancing change for the benefit of clients. We are driven to challenge the status quo, delivering consistent and uncompromising quality and value to our clients in new and innovative ways. With over 17,000 individuals in more than 179 offices the opportunity is huge.

Dentons continues to receive external awards and recognition, including for our continued international expansion over the last 12 months; for ground-breaking innovation through the development of Nextlaw Labs and Nextlaw Global Referral Network; and for success in advising clients across multiple regions. Dentons is also a leader on the Acritas Global Elite Brand Index and a BTI Client Service 30 Award winner.

Purpose of the role:

Oversee a team of risk and conflict of interest management professionals dedicated to the workflow, ensuring the provision of adequate support and guidance for the efficient handling of tasks. Additionally, this role functions as the primary point of escalation for team members.

As the Team Lead, your role involves streamlining team processes. You review and approve leave requests, ensuring alignment with overall resourcing needs. When recruitment is necessary, you initiate the process, conduct interviews, and set salaries following the Head of Risk Operations’ guidance. Additionally, you approve overtime requests in line with established procedures and budget constraints. Collaborating with the Head of Risk Operations and Risk Manager, you strategically assign team members to projects based on their profiles, development plans, and resource capacity. This dynamic approach contributes to efficient team operations within Risk Europe.

Key responsibilities:

Prioritization and Assignment:

  • Prioritize and assign requests to team members as needed.
  • Proactively seek support from other Team Leaders when capacity constraints arise, freeing team members to assist other teams in a timely manner.

Team Direction and Targets:

  • Set the team’s direction and establish individual targets aligning with Risk Europe’s overall strategic goals.
  • Collaborate with Process Owners to identify and address improvement opportunities in owned processes.

Continuous Improvement:

  • Implement improvement measures, drawing insights from successful practices in other teams.
  • Stay updated on business intake request management as part of the NBI process.

Escalation and Knowledge Sharing:

  • Serve as the primary point of contact for escalations within the team.
  • Share knowledge within the team, facilitate fast onboarding of new members, and support confidence-building and capacity development.

Monitoring and Feedback:

  • Conduct continuous quality checks and provide constructive feedback to the team.
  • Engage in development dialogues with direct reporting team members, including target setting and continuous monitoring of technical and soft skills.

Development Support:

  • Identify and address development needs within the team, supporting members in achieving their targets.
  • Recognize the broader context of team performance within Risk Europe and avoid working in silos.

Stakeholder Representation:

  • Represent the team with Risk Management and other stakeholders.
  • Follow up on established KPI metrics, ensuring they are maintained at acceptable levels.


  • Bachelor’s degree, legal education is required;
  • Fluency in English written and spoken (preferably C1 or higher), is essential as this is an international role requiring communication across multiple countries and units.
  • Prior experience in analyzing and resolving conflicts of interest and managing confidential information issues acquired in an international law firm is preferable;
  • Expereince insimilar role and Team Lider or Team supervisor.
  • Good Organization Strategy and Transformation: Demonstrate a clear understanding of organizational strategy and contribute to strategic transformation initiatives. Participate in organizational design efforts to enhance overall efficiency and effectiveness.
  • Process Management Skills: Take ownership of key processes and contribute to continuous improvement., Engage in business analysis and gap analysis to identify process enhancement opportunities.
  • Change Management Abilities: Implement change management strategies to facilitate smooth transitions. Drive initiatives aligned with Dentons’ values and culture.
  • Risk Management Knowledge: Develop and execute risk strategies in alignment with organizational goals. Conduct thorough risk assessments and contribute to comprehensive risk reporting.
  • Compliance and Legal Framework: Ensure compliance with legal frameworks and industry regulations. Provide support in navigating compliance challenges and implementing necessary adjustments.
  • Financial Awareness and Commercial Acumen: Demonstrate financial awareness and contribute to financial strategies and budgeting. Apply commercial acumen to decision-making processes and strategic initiatives.
  • People Management Skills: Manage resource planning to optimize team efficiency. Lead recruitment efforts, including onboarding processes and talent management. Oversee performance evaluations, feedback mechanisms, and recognition programs. Drive learning and development initiatives aligned with Dentons’ values.
  • Stakeholder Service and Operational Excellence: Prioritize internal client orientation, addressing the needs of both internal and external clients. Cultivate strong stakeholder relationships through effective communication.

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