Operations Specialist – Apex Capital

Description of the offer

About the Client

Apex Capital Corp is the leading full-service factoring company for truckers. Apex buys freight bills, and assists and inspires growth and success in small to medium-sized trucking companies. Serving world-class customer service since 1995, Apex began when friends David Baker and Dean Tetirick pooled their resources to open a company that makes a difference. More than two decades later, Apex continues to treat clients and partners with respect just as it takes care of its employees. We have over the years developed tools and fine-tuned services that help level the playing field for small to medium-sized trucking companies.

Key Responsibilities:

• Pain: Get a property lead and fail to follow up fast.
  • OM creation- standardized deal summary creating using an SOP
  • Create Call Lists — pull owners name, numbers and add to CRM (using this filtering and sourcing process [ex. 20k feet])
  • Email Marketing— drafting Email blasts and sending out the email blasts.
    • draft send for review— blast
  • CRM cleanliness- add notes and contacts into CRM
  • Organizing Email lists.

• Problem-solving thinkers — ability to get things done.

• Loved: Self motivated- coming in with a positive attitude every day.
• Openness
• Friendly
• Desire to contribute
• Collaborative
• Proactive
• Intentional

Week 1:

• Deal Summary (Design)
• Prioritize creating call lists
  • focus on geographic area
  • divide these lists of addresses and numbers into 50 contacts per day
• Make 50 calls per day

Note: training period available

Tools:

• call center website
• potentially DialPad or CTM
• AirCall

Pet Peeves:

• negative attitude

Others:

• company focuses only on commercial properties
• property management experience is not a requirement but would be nice-to-have

How to apply?