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Published 2023-12-21

Operational Readiness Analyst

Type of job: Remote
Country: United Kingdom
City: Remote based in U.K.
Company: ClearBank

Description of the offer

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintechs and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About you

You’ll be joining the Operational Readiness team as an Operational Readiness Analyst . Reporting to the Operational Readiness manager, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

We work closely with our Transformation, Compliance, Product and Technology teams to assess the impact of all ‘change’ on operations across products, propositions & services development, new technologies, as well as regulatory and compliance driven change.

Crucially we will determine the Operational readiness requirements for each initiative; understand what each change means to Ops processes & capacity, ensuring operations are ready and equipped to accept the change without compromising on service delivery.

And you’ll be joining the #14 fastest-growing tech company in the UK, according to Deloitte Fast 50.

As the Operational Readiness Analyst you will be:

  • Co-ordinating resource capacity assessments, highlighting resource uplifts to Operations leadership and the relevant programme.
  • Ensuring impacts & benefits are fully understood & aligned to wider capacity planning activity.
  • Providing key input to high level and detailed requirements gathering, ensuring all system functionality, operations processes and products are considered.
  • Ensuring all Ops requirements consideration have been provided and agreed and approved by Ops & are committed to in the project scope and delivery.
  •  Co-ordinating design and implementation of robust, clear and concise training plans, procedures, checklists and briefing notes, ensuring all impacted operations areas have a thorough understanding of all the project or system changes being introduced.
  • Providing guidance on sign off for test cycles and overall project sign off, ensuring the Operational leads are aware of any risks or issues which may affect sign off.


  • Experience of supporting strategic projects that support a business strategy and have effective people management skills.
  • Experience of seeing change through from an initiation phase through to embedding and evaluation
  • Exposure/Involvement with Fin. Crime/KYC/AML/Onboarding operations
  • Ability to deliver in a fast-paced environment and deliver simultaneous change/improvement projects and activities.
  • Proven track record in effective facilitation and communication at multiple levels
  • Ability to engage and influence stakeholders at an appropriate level – to work through others in the organisation to succeed.


  • At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager
  • Spacious and well-equipped new offices in London and Bristol
  • 27 days annual leave per year, plus flexible bank holidays
  • The option to work outside of the UK for up to 30 days per year
  • Regular company-wide socials
  • Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
  • Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife
  • Enhanced family-friendly leave
  • Plus, you’ll have the opportunity to join an innovative team that’s building a bank fit for the future!


At ClearBank, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, colour, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, to candidates at any interview stage, including to individuals with disabilities. 

We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. 

The legal bit 

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

How to apply?

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