This is a dynamic client-facing role. You will our client’s and client employee’s first point of contact for all questions in relation to their employment in France. You will be working closely with various departments, e.g., Sales, Product, Finance, Global Expansion, in order to provide the best possible customer experience.

• Be the local contact person for our France-based client and client employee pool
• Administrative onboarding of our client employees throughout France. You are responsible for drafting the employment contract, sending it for (digital) signature, and ensuring the employee gets registered with the local authorities before their start date
• Post-onboarding support of client employees and act as their local HR contact for any queries they may have
• Dealing with inevitable termination cases – you are level-headed and have the experience to control the situation, advise the relevant parties and avoid fiery escalations
• Support our Sales team in helping to close new projects within France by jumping on Sales calls and impressing the client with your local & industry knowledge
• Work closely with our Global Expansion team to establish our in-house entities in France and other French-speaking countries, and transfer our client employees from our in-country partners to the new entities once established
• Management of our in-house, French-speaking entities and supporting our finance department with budgeting, end of year reporting, audit preparation and execution, etc.
• Work with our finance & billing team in the preparation of monthly client invoices. You understand the contents of each invoice and support our clients with any questions they have in order to ensure punctual payment
• Coordinate with external third-party providers, e.g., payroll providers, labour-lawyers, etc., where required
• Semi-regular travel to our European HQ in Berlin for regional team meetings, company events, etc.

• 2+ years in a similar role
• Can speak and write fluent English and French (C1-C2) and understand how to adapt your language (written and spoken) to suit the situation at hand
• Are well versed in French labour law, or have the willingness to become a local expert through osmosis and self-driven research
• Understand the basics when it comes to payroll, social security and income tax and know what an outgoing client invoice looks like
• Are hands-on and can demonstrate having the ability to think on your feet in stressful situations
• Trust your judgement to make educated decisions and, more importantly, can justify the decisions you make when required
• Can think outside the box and bring creativity and experience to deliver a “wow” experience for our France-based clients and employees
• Adapt to change and are able to keep up in a fast-paced and dynamic working environment. While you are structured and comply with company processes, you don’t simply maintain the status quo rather continuously reflect on and challenge our processes and workflows
• Have experience preparing for and participating in financial audits with local governing authorities. Your meticulous and organised nature means once a checklist box is ticked, it’s ticked and stays ticked