Komoot is an app that lets you find, plan, and share adventures. Driven by a desire to explore and powered by the outdoor community’s recommendations, it’s komoot’s mission to inspire great adventures, making them accessible to all. And we’re good at what we do: Google and Apple have numerous times listed us as one of their Apps of the Year!
Today, with over 30 million users and 300,000 five-star reviews, komoot is well on its way to becoming the most popular app for finding, planning, and sharing adventures worldwide.
Join our remote-first team and begin your adventure with komoot.
Do you enjoy guiding users to the right solutions? Do you find investigating tricky issues satisfying? Have you ever been told you explain solutions clearly and can do so in writing too? Do you prefer to work on the weekend,so you have the trails all for yourself during the week? If the answers are ‘yes,’ we’d love to hear from you!
We’re looking for an outstanding Customer Support Manager to join our easy-going but incredibly efficient support team. You’ll assist our users with questions and technical problems, help them get the most out of the product, and work on projects to improve the customer support experience. You’ll often be our customer’s first point of contact and will also represent their voices internally. After all, the happiness and satisfaction of our users have always been central to our mission — you and the team play a crucial role in how our users perceive us.
At komoot we want to make great adventures accessible to everyone.We support diversity and inclusivity within the outdoors and welcome all prospective applicants. We have a rolling recruitment process. If this role is online, it means it’s still open. We’re accepting applications and actively looking for the perfect candidate. Is it you?
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