Customer Support Consultant (native Mandarin & English)

Description of the offer

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let’s see what it takes.

What you will do:

• Always be up-to-date with the cutting-edge technology;
• Apply the latest and greatest customer happiness practices;
• Provide support via chats and emails;
• Communicate with developers and other departments of various IT-companies;
• Become a product expert and constantly grow.

Requirements:

• Native Mandarin and English;
• Experience in Customer Service;
• Desire to learn, research, and develop;
• Customer oriented and responsible attitude.

Will be a great plus:

• Experience with CRM systems;
• Experience with native speakers;
• International exchange programs participation.

Benefits:

• Fixed schedule;
• Competitive compensation;
• Enjoy working remotely;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program);
• SupportYourApp Medical Policy;
• Various sports events and team buildings;
• Occasional business trips.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com

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