At Kalibri Labs, we are helping to redefine and rebuild the way performance metrics are viewed in the hotel industry. We are looking for passionate, energetic, and hardworking people with an entrepreneurial spirit, who dream big and challenge the status quo. We are working on cutting-edge solutions for the industry as they navigate the recovery process. We are using our big data coupled with machine learning and AI to help highlight the path forward. Kalibri Labs is growing, so if you’re ready to make a difference and utilize your talents across a groundbreaking organization, please keep reading!
The Customer Success Manager will manage and oversee our HummingbirdPXM for our customers. They will be responsible for activating accounts, building a strong relationship with the customer and work with the sales team on renewal and upsell opportunities. They will find ways of making our customer management process more effective and efficient (e.g., through process standardization) while always providing the customer with responsive, valuable service.
*This position is fully remote.
Responsibilities
Skills & Requirements
Salary – $65,000 – $75,000
Eligible to participate in the company bonus program
Company Benefits
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