Pleased to meet you, we are Galapagos, a dynamic fast growing Biotech company. We’re in the business of changing lives.
Galapagos’ mission is to make a lasting positive contribution to society through discovery of innovative therapies for diseases with large unmet medical need. Galapagos’ historic focus on developing first-in-class medicines based on the discovery of novel targets in inflammation and fibrosis has led to the successful launch of our first medicine in rheumatoid arthritis in 2020 and in ulcerative colitis in 2021. The pivotal study in Crohn’s Disease is fully recruited and we expect topline data and potential approval in this new indication in a couple of years.
Galapagos is now entering an exciting new chapter to expand and diversify its pipeline for the future, starting with oncology, specifically CAR-T cell-therapy, a transformative treatment of different types of cancer. Through the combined acquisitions of CellPoint and AboundBio, we are propelling ourselves into next-generation cell therapies.
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Scope of the project
Galapagos provides innovative medicinal products to the market. The Supply Chain Department ranges from the sourcing of the products to delivery to our customers based in Europe. In this project, you will be the first point of contact for our customers, supporting them in ordering products, ensuring proper delivery of goods and handle customers’ requests for an excellent customer experience.
Accountabilities:
Who are you?
You are a Customer Service Professional with proven experience in this field, more specifically:
Fluency in English. Italian is an advantage – any other language is further added value.
Customer service oriented and ability to adapt/respond to different types of situations
What’s in it for you?
You will be part of a fast growing and amazing company. You will get all the support you need to make your project successful. At Galapagos we aim to recruit the best people, who stand out among their peers, with integrity and excellent interpersonal and organizational skills. Our talented people are the strength behind Galapagos, a highly motivated team, eager to maintain Galapagos’ leading position and achieve breakthroughs in pharmaceutical research.
We are Galapagos: together we can make it happen…!
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