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Published 2023-09-25

Care Coordinator (Remote U.S.)


Type of job: Remote
Country: United States
City: Remote in US
Company: Acentra Health

Description of the offer

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Care Coordinator (Remote U.S.)

  • Are you an experienced Care Coordinator looking for a new challenge?
  • Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Who we need:

The Care Coordinator is:

  • Primarily responsible for completing phone interviews and scheduling and completing multidisciplinary team meetings for an assigned panel of recipients and their families receiving behavior analysis services to maximize the potential of the child and provide them with optimal healthcare services.
  • Also responsible for assessing, planning, implementing, and evaluating patient’s care needs.

** Preference for the selected candidate to reside and work from the state of Florida. **

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

What you’ll do:

  • Provide initial intake review for services to determine if all required documents have been received.
  • Complete authorization data input and workflow routing as appropriate in a timely manner.
  • Conduct phone surveys with the recipient’s guardian in a timely manner.
  • Maintains communications with Medicaid Managed Care Plans as needed.
  • Document the recipient’s assessment findings, actions, and outcomes in accordance with policy.
  • Prioritize and address requests and assignments in a professional manner to develop cooperative relationships to ensure that customer confidentiality is assured.
  • Always provide courteous and prompt service to all internal and external customers.

What you’ll need:

Required Qualifications / Experience

  • 2+ years of Pediatric experience.
  • Must have experience working in a HIPAA-compliant environment.

Preferred Qualifications / Experience

  • Medicaid experience.
  • Care coordination or case management experience.

Required Knowledge, Skills, Abilities

  • Proficient in MS Office products, including Word and Excel.
  • Effectively able to communicate within a team environment with excellent verbal and written communication skills.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.


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