UX Content Writer

Description of the offer

Note Portfolios required

• It’s an exciting time in financial services as the digital revolution has fully taken hold and design and innovation are at the forefront. We pride ourselves on creating industry-leading experiences used by millions of people on a regular basis. User experience designers develop information architectures, design interactive experiences and help conduct research to create services and products that our customers love. A deep understanding of our customers is foundational to our design practice.
• We are looking for a UX writer who is eager to solve meaningful problems and create seamless experiences spanning a broad digital and physical ecosystem. You’ll get a chance to work with a team of creatives from diverse disciplines and industries and collaborate closely with the best design research team in the industry to generate insights, concepts and experiences. Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. We encourage hybrid talents with multidisciplinary expertise.
• As a UX writer, you are a key member of the design team. You’re a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centered Design methodologies are second nature to you. If this sounds like you, we want to hear from you.

Requirements

• Collaborates closely with designers to craft seamless customer experiences
• Writes clear, accurate and compelling user interface copy
• Collaborates with project partners and Experience Strategy team to determine the business objectives that drive content strategy
• Makes recommendations on user requirements for projects and contributes to project scoping and planning
• Obtains competitive experience evaluations and customer data and establishes benchmarks for content
• Develops and documents content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
• Presents content concepts in collaboration with designers
• Writers and designs in accordance with design system
• Contributes to the development of the team’s culture and quality standards
• Manage and administer design projects
• Coordinate copy translation

Required

• 5-7 years of experience, with a minimum of 3 years in product design or creating of digital experiences.
• Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
• Strong portfolio demonstrating a range of UX writing abilities.
• Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology).
• Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing.
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
• A passion for great experience design.
• Proficiency in adapting processes to meet project needs.
• Willingness to collaborate.
• Self-motivated, flexible, organized, and accountable.

Desired

• Working developing content for Wealth management needs.
• Script writing and video production.
• Content strategy.
• Knowledge of online marketing, advertising, and other interactive experiences.

Education

• Degree in writing or design

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world.

Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success.

We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic.

We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America®, program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you?

Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team.

Let’s build something, together. #WeAreGalaxEEqual Opportunity Employer/Veterans/Disabled

Physical Requirements

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

How to apply?