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Published 2023-07-12

UI/UX Design Lead

Type of job: Remote
Country: United Kingdom
City: Bristol
Company: Urban Intelligence
Company website:

Description of the offer

Urban Intelligence is a property technology business with a passion to create innovative tech solutions to meet the planning needs of communities in a socially, economically, and environmentally sustainable way. Our award-winning, innovative software and services are used by leading organisations in the public and private sectors including Transport for London, Department of Levelling Up, Housing and Communities (DLUHC), and Birmingham City Council. We also work closely with charity organisations such as Crisis to bring our expertise to wider social issues such as addressing the housing crisis.

Our vision is to harness data and the power of technology to understand communities and plan for a better world. This is a rare opportunity to take a leading role in the generational change of planning. You will help to implement exciting solutions to help meet the Government’s emerging planning reform agenda.

Our small team has grown the business from startup to profitable company over the last few years and we are looking for talented people to join us in tackling the new challenges as we continue to scale.


What you’ll be doing

The UI & UX Design Lead will handle both UI and UX projects, taking ownership of Urban Intelligence’s PlaceMaker product design, finding ways to take the user experience and interface of this award-winning product to the next level. You’ll work closely with our Product Manager on features, and our software development team to ensure that your ideas can be effectively turned into a reality that meets our clients’ needs.

You’ll support the team by applying your client-focused expertise in enabling excellent communication of the Urban Intelligence mission and solutions through visual representation and interactive processes.


Skills & Qualifications


  • 3 years commercial experience of UI/UX design; preferably with experience of B2B / Enterprise facing products.
  • Expertise in using visual design and wire framing tools.
  • Outstanding communication skills that deliver effectively to both tech and non-tech team members.
  • Leveraging user data and testing to make continuous product improvements.
  • Developing and presenting documentation, user flows, annotated wireframes, and interactive prototypes.
  • Information architecture skills, demonstrating the ability to organise complex content in a meaningful and accessible way.
  • Interaction design to create an effortless user experience.
  • Copywriting skills, showing an understanding of the PlaceMaker product and planning process to be able to guide our users through their experience conversationally.
  • Branding, iconography and typography creation skills to reflect the essence of the company and product.
  • Proficiency in HTML, JavaScript and CSS to support website design.
  • Ensuring that established best practice and design standards are consistently and appropriately applied within your work.



  • Knowledge of the local authority planning processes in England or Wales (would be a bonus).
  • Experience working with SaaS / data-driven products and businesses.
  • Experience using mapping or location data and information.
  • Experience working in an agile environment.
  • Experience in creating and using creative materials in a variety of multimedia outputs.
  • Experience using UK Government Digital Service (GDS) standards of design.
  • A degree-level qualification in human-computer interaction (HCI), design or a related subject.

To have impact in the role, you will have:

  • Confidence in working independently with business, technical and customer stakeholders to gather evidence and design solutions to solve identified problems.
  • Outstanding organisational skills.
  • An entrepreneurial approach and be self-driven.
  • A passion for troubleshooting and finding creative solutions.
  • Initiative to become a subject-matter expert in Urban Intelligence’s products.


What we offer (benefits)

  • Up to £60k salary (depending on experience)
  • Hybrid and flexible working, with up to 2 days a week working from home if desired
  • Pension with 3% employer contribution
  • 28 annual days holiday, including bank holidays
  • A fresh new office environment in the thriving city of Bristol
  • Annual personal training allowance for continued skills development
  • A friendly, motivated team to collaborate with
  • Cycle to work scheme
  • Free eye tests
  • Early Finish Fridays


Equal opportunities

As a forward-thinking business we rely on diversity of culture and thought to deliver our goals. Our commitment is to provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.

If you require any adjustments to be taken into account during the application process please let us know.

Flexible working requirements will be considered on an individual basis.


Please apply through our website with a cover letter and portfolio.

If you have any questions about this role, and would like to find out more, please contact.

How to apply?

Click on the button to get the company email or employment application form.
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