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Published 2023-12-04

Social Media Specialist

Type of job: Remote
Country: England
City: London
Company: Employment Hero

Description of the offer

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we’ve had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 – and we have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!


What might your days look like 

We’re a team of global innovators, who cherish diverse perspectives that fuel our mission and simplify the world of work for SMBs worldwide.

As our Social Media Specialist, you will be working with our Brand and Content team to significantly elevate our brand awareness, create a compelling narrative, attract new customers and foster community engagement with our target audiences. Reporting into the Brand and Content Lead UK, and working alongside the ANZ Social Media and Employer Brand Manager, you’ll be working across our Employment Hero and Swag social channels to bring our brand to life

We are deeply passionate about supporting our community of SME employers, HR professionals, payroll experts, industry partners and employees. Our audience is core to our mission to make employment easier and more valuable for all and you will need to demonstrate deep empathy. A social media background is essential and experience working closely with designers, content marketers and performance teams on bringing creative and bold campaigns to life is important.

As our Social Media Specialist, you’ll be:

    • Create and experiment with different media forms including video and graphics
    • Schedule and manage social calendars for UK and SEA
    • Continuously assess and report on effectiveness and ROI
    • Work with other members of the Marketing Team across all of our markets to share best practice
    • Collaborate with other teams within the business, including Product, Sales, Commercial Operations and CX
    • Keep up to date with the latest social trends and own how the brand can be involved or utilise these for cut through.


What will you bring 

  • The ideal candidate will possess proven client, agency-side and/or startup/scaleup experience (minimum 2 years total) in a fast-paced marketing environment
  • Hands on experience with organic content creation and end-to-end campaign planning and execution
  • A general understanding of digital marketing channels (such as SEM, SEO, Display, Content, Affiliate and Email) as well as non-digital channels
  • Proficiency with social media scheduling software and marketing analytics tools
  • Proficient in reporting campaign effectiveness
  • The ideal candidate will also be customer-obsessed, detail-oriented and has a strong drive for excellence
  • Excellent written and verbal communication skills
  • Motivated self-starter and ability to work in a fast-paced remote-first environment.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.


Life at Employment Hero

Remote-first principles

At Employment Hero, we’re not just working remotely; we’re integrating flexibility and global reach into the heart of our daily operations.

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.


Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.


We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 90+ heroes in the UK and 850+ heroes globally, team support and collaboration is at your fingertips.


But don’t just take it from us, here’s a quote from one of our UK heroes: 

“A couple of years ago I couldn’t have even imagined that I would be sitting here in my apartment in London, doing my dream job with a team on the other side of the world. But what I really didn’t expect is how safe and supported I feel in my role, and that so much trust and such a friendly working environment has been built quickly and virtually.”


Plus you’ll get to enjoy a number of great perks, including: 

  • Self, health, wealth and happiness programs
  • Remote-first and flexible working arrangements
  • A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
  • Social events events and team celebrations
  • Reward and recognition programs – because great work should be recognised and rewarded
    • Including Lightning Award for delivering quality work at speed and Values Champion Awards
  • Employee Share Option Program: be an owner of Employment Hero!
  • Annual Global Gathering to get to know your global colleagues – so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024


We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.


Are we a match?

Once you have applied, one of our Talent Specialists will be in touch to arrange a first stage interview!

Not exactly the right fit for you?

  • If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities.
  • Know someone who would be a great fit? Feel free to share the role with your network!


Note to recruiters:

Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

How to apply?

Click on the button to get the company email or employment application form.
Apply on home page

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