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Published 2023-02-10

Partner Program Manager

Type of job: Remote
Country: Canada
City: Ontario, Ottawa
Company: Fieldeffectsoftware

Description of the offer

People rarely can say that they work at a job they truly love—unless, of course, they work at Field Effect. We believe in investing in the personal and professional success of our employees. We want our teammates to feel great about the work that they do and about themselves when they are with us. That is our culture.

We have an all-star team with industry leading cyber security knowledge and analytical thinking that is engaged, motivated, genuinely curious, and has the willingness to be as diligent as possible. Field Effect is a rapidly growing company with an increasingly distributed global workforce that provides world-class managed cyber security solutions for businesses of all sizes. The company was founded by the brightest talents in cyber security, with a mission to remove the complexity of securing endpoints and networks by delivering monitoring and threat protection services that are easy to use and provide actionable insights.


What You’ll Do 

Beyond providing the best cybersecurity for our partners and their customers, our mission is to empower our partners to reach their revenue and service delivery goals, to support and guide them along their cybersecurity journey, and to act transparently and fairly within a true partnership model. Field Effect’s Partner Momentum Program is designed to support partners in their journey to becoming the best cybersecurity providers to their customers.

The Partner Program Manager will be responsible for the management & execution of Field Effect’s global Partner Momentum Program. In addition to the partner programs, the Partner Program Manager will manage and document partner program element such as partner tiering, marketing development fund, deal registration, partner onboarding, partner advisory council. In this role, you will collaborate at senior levels of the Sales, Finance, Marketing and other organizations and drive alignment around specific partner programs within the organization.

As a Partner Program Manager, you will:

  • Collaborate across teams to gather requirements for Programs
  • Build and manage Partner Momentum Program elements including the Program Guide, MDF Program, Deal Registration Program, Onboarding Program, PAC Program etc.
  • Design program guides that detail requirements and benefits, terms and conditions, etc.
  • Together with Sales Operations, manage the overall partner experience including design changes for the partner portal.
  • Manage communications to the Partners via portal, newsletters, webcasts etc. Lead the development of messaging and content for partner events such as Partner Sales Kick-off and Partner Advisory Council.
  • Document policies and processes to support all aspects of the program, including rules of engagement and enable global execution
  • Design & launch program enablement on Partner Program, Rules of Engagement, Deal Reg, How to Partner, etc. Collaborate in the development of program enablement materials
  • Collect and manage feedback from partners into the ongoing roadmap for the Partner Program.
  • Work cross functionally with sales operations, marketing, finance, enablement and technical teams to secure, operationalize and manage all the committed benefits to the partners.
  • Establish and track metrics of the program, run a quarterly compliance process
  • Individual role specific areas of expertise include, SMB / MM segment, partner types (e.g. MSPs, Resellers, Distributors, Integrators etc), communications / portal, regions / emerging markets, etc.

Skills & experience we look for

  • Bachelor’s degree (or equivalent experience)
  • Demonstrated progressive experience in Partner Programs
  • Experience building and managing a partner program, preferably in the IT space
  • Excellent communication, analytical and organizational skills.
  • Great project & program management skills
  • Ability to leverage, manage & lead virtual teams


Added Bonuses

  • Experience in the Cybersecurity industry
  • Experience working in a high growth start-up or scale-up


What You’ll Get By Joining Our Team

  • Your brilliance will get a runway
  • You will be surrounded by industry leading cyber security experts
  • You will help shape the future of cybersecurity
  • A workplace of opportunity
  • Competitive compensation & Extensive Benefits such as generous paid vacation
  • We work from a hybrid environment but open to applicants residing in Canada that prefer remote work

If this sounds exciting, we would love to hear from you! Please note that only the candidate(s) selected for the next phase of the hiring process will be contacted directly.

Field Effect is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us.

Field Effect has earned their outstanding reputation through innovation, ingenuity and drive to change the cyber security industry. As a result, they have been recognized with the Deloitte 2021 Technology Fast 50 and Technology Fast 500 awards . Their award-winning team is known for its knowledge and industry leadership. In addition, they have been named one of the top employers in Ottawa, by Invest Ottawa, for three years in a row. This team is committed to helping businesses simplify and improve their cyber security by empowering their employees to collaborate, grow and thrive in their fields.

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