City Innovate is a SaaS startup in the GovTech space on a mission to make the government a force for social good. We are strategically structured as a public-benefit corporation to ensure that we keep our focus not just on revenues but also on the needs of the people served by the government. We are passionate about making our customers’ lives better and building products that help them deliver better services to the public. Our Founders have also placed a strong emphasis on company culture, promoting a collaborative team environment where entrepreneurship is always celebrated.

The Lead Product Designer is a design leader within the company. They are responsible for creating a design strategy to help achieve a company’s goals for brand awareness, customer interaction and user experience. Tasked with solving the larger design problem, they will consider the big picture, and form a design strategy for an entire suite of products. The lead role is typically for an individual contributor who also has some leadership/mentorship responsibilities.

The role is both strategic and hands-on. In the strategic arena they will partner with product management to understand their users and to help set vision and priorities. In the hands-on arena they will drive customer research and designs that will deliver on core parts of that strategy.

Requirements

• 5+ years of experience in interaction design, visual design, prototyping
• Apply strategic thinking and design to business goals, challenging established thinking, and discovering new ways of solving problems
• Lead ideation sessions to inspire groups to generate creative ideas and set a vision
• Develop future state creative concepts that align with broader product strategy and reflect an understanding of our users
• Be an effective communicator when it comes to talking about your work with customers and when working through constraints with engineering partners. Be a good listener who can build consensus among a diverse group of stakeholders.
• Experienced in leveraging, and contributing to, design systems and guidelines (BaseWeb, iOS, Material, etc.)

Benefits

• $120,000- $170,000 depending on experience.
• Employee Medical, Dental, and Vision insurance paid for by City Innovate
• 401k after 1 year + 6% match
• Unlimited PTO
• Home office stipend