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Published 2023-08-28

Community Manager

Type of job: Remote
Country: Canada
City: Toronto
Company: White Bay

Description of the offer

The Company

Our client, a dynamic and innovative video game development studio based in the vibrant city of Toronto, is seeking a talented Community Manager to join their passionate team.

With a strong focus on creativity and collaboration, they are committed to creating immersive and memorable gaming experiences for players worldwide. As an industry-leading studio, they value diversity, inclusion, and fostering a supportive and inclusive work environment.

The Role

As a Community Manager, you will play a vital role in connecting the studio with its passionate player community. You will be responsible for engaging with players across various platforms, fostering a positive and interactive community, and acting as the voice of the studio.

Your exceptional communication skills and deep understanding of gaming culture will allow you to effectively relay feedback and suggestions to the development team, ensuring a constant flow of information between players and the studio.


  • Foster a consistent relationship with all audience levels, from hardcore veterans to casual and mainstream players
  • Be social and create content. Ensure that the community feels genuinely listened to and informed of development progress
  • Fully integrate yourself within the development team, take command of the role and understand how to bring your ideas to life as part of our studio’s production process
  • Reach out as far as possible to expand the community
  • Create pathways to involve development team members in community relations
  • Be a community steward: Inspire player-made content and provide customer support
  • Manage the development of shareable game assets (teasers, screenshots, videos, gifs, etc) by our team
  • Develop and execute Community Management plans, understanding how to divide up time and set priorities independently


  • In-depth knowledge and understanding of gaming culture and trends
  • Proven experience in community management, social media management, or a related field
  • Strong interpersonal skills with the ability to interact with a diverse player community
  • Proficiency in using social media platforms, forums, and community management tools
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
  • Passion for video games and the ability to convey that enthusiasm to others
  • 3+ years of professional experience in video game community relations, with a firm understanding of the full community management mix
  • Strong, positive personality with a highly independent work ethic. You will be expected to be a face and voice of the studio.
  • Writing and content creation chops; this person must work independently like an embedded reporter
  • Experience with creating and following content schedules
  • An intricate understanding of best practices for social media tools available through Discord, Steam, reddit, Twitter, Facebook, forums, etc
  • Able to regularly review your efforts, seek internal feedback and react to it

Benefits & Perks

  • 6.5 weeks Paid vacation
  • Game Launch Bonus Structure
  • Relocation assistance
  • Flexible schedule and work location
  • Healthcare & benefits

Join Our Team

If you are a passionate gamer with exceptional communication skills and a desire to build and nurture a thriving player community, we encourage you to apply for the Community Manager position.

Join our client’s dedicated team and contribute to creating unforgettable gaming experiences.

Take this opportunity to be part of a rapidly growing studio and make your mark in the gaming industry.

Apply today and let your passion for gaming shine!

How to apply?

Click on the button to get the company email or employment application form.
Apply on home page

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