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Published 2023-07-12

Community Manager


Type of job: Remote
Country: United Kingdom
City: Brighton
Company: Just About

Description of the offer

Just About is a new community platform that unites fans and pays them fairly for creating the best content and conversation on the internet.

The company is led by Rupert Loman (previously founder of Gamer Network – the company behind Eurogamer, GamesIndustry.biz and EGX) and has recently secured backing from top investors to grow the team in the run up to launch.

The Opportunity

Just About is seeking to become the best place for passionate fans to get together to discuss, create, and share the things they love, while getting rewarded for their knowledge and contributions. We’re looking for a Community Manager to help us build, maintain, and engage with those thriving community spaces.

We want to find someone who’s aligned with our mission and believes that fans deserve a better alternative, and wants to be a part of creating that. In this role you’ll listen to our members and understand their needs and wants, engage with them and help foster discussions and interactions, while maintaining our values of pro-social behaviour, transparency, and fairness.

Reporting to the Community Content Lead, you will champion the needs of our members, working to make sure that they are reflected in how we take the platform forward, as well as actively listening to and consistently communicating with them.

You will

  • Interact with members on Just About, responding to and prompting conversation, interaction, and content creation
  • Work with our Community Content Lead to ensure that our members have engaging activities and discussions to take part in, and that their efforts are recognized and rewarded
  • Help to identify, train, and onboard platform moderators
  • Empower the platform’s communities to be vibrant, positive spaces that our members will want to spend time in
  • Identify key community leaders, creators, and influencers, as we well as opportunities for launching new communities
  • Help to align our on-platform activity with our marketing and social media efforts
  • Act as an interface between the company and community members to ensure their satisfaction with the Just About platform
  • Immerse yourself within our communities to understand the culture and experiences of Just About members
  • Demonstrate and evangelise our core values of transparency, fairness and collaboration.

You have

  • At least 1-2 years of community management experience, ideally but not essentially in gaming or a related field
  • Strong firsthand knowledge of the needs and frustrations of online communities, and a desire to help build something better
  • Excellent written communication skills, including writing and responding to discussions and threads
  • Experience of platform moderation, and working with community moderators and leaders
  • A proactive attitude, both with regard to interactions with our community members as well as within the company

Requirements

Just About is being built in an experimental, progressive, and open way and as such we don’t have any preconceived notions in terms of qualifications or formal requirements. We are looking for people who:

  • Believe in our mission and principles
  • Are self-starters who want to make a big impact in a disruptive business
  • Thrive in a remote working environment. We’ll set you up with everything you need, but Just About is a fully-remote organisation
  • Please note that while this is a remote role, applicants must be based in the UK

We welcome and encourage applicants of all ages, nationalities, genders, sexual orientations, religious backgrounds and gender identities, as well as people with disabilities.

Benefits

  • Autonomy, responsibility, and the opportunity to play a key role in the future development of Just About
  • An attractive share options scheme
  • Contributory pension (5% employer contribution)
  • 25 days annual leave + bank holidays
  • The kit that you need to do your job
  • A working environment that reflects our founding principles of fairness, transparency, and collaboration

Salary guidance: £35,000. Salary may be weighted depending on location & cost of living.


How to apply?

Click on the button to get the company email or employment application form.
Apply on home page
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