Community Builder

Description of the offer

About us

Platzi is the leading online education platform in Latin America, helping students from all over the world acquire new, in-demand skills and stay up-to-date with the tech industry. Over 4M students come to Platzi to boost their careers by taking inspiring design, marketing, business and programming courses from top professionals.

Please be sure to read https://platzi.com/notrabajar to find why you should not work with us yes read it before applying, also read https://platzi.com/cultura as a foundational document for our team.

What you will do

Community Management:

• Owner and POC of our Community Ambassador Program.
• Engage, moderate and communicate with community members in all of our channels: Discord, WA and Telegram.

Events and Partnerships:

• Oversee the E2E event management of on-site, virtual and hybrid events in Mexico.

Operations, Data and Automations:

• Own the automation of processes for increased efficiency.
• Own the building of the documentation of resources for our community knowledge base.
• Analyze community data and generate reports and dashboards.

Qualifications and requirements

• Bachelor’s degree in a related field (e.g., Communications, Marketing, Business, Community Management) or equivalent practical experience.
• Proven experience in community management, event coordination, or related roles.
• Excellent communication skills, both written and verbal.
• Data-driven mindset, with the ability to analyze community metrics and derive actionable insights.
• Strong organizational skills and attention to detail, particularly in coordinating events and managing community content.
• Ability to work collaboratively across cross-functional teams, including operations, marketing, and product teams.

Benefits

Platzi is a safe work environment that embraces diversity, where you can grow at high speed. We provide health coverage, maternity, and paternity leave. We have an amazing perk program, that includes a mental health program and special care for our current work from home circumstances.

How to apply?