Software Engineer

Mission

Keeper helps users file complex taxes, at a fraction of the cost of a human accountant. Rather than focusing on W-2 users who file with TurboTax, our target customer is the 30% of Americans who have significant tax complexity and file with a human accountant.

Keeper provides every user with access to a human tax pro, while scaling that tax pro with software and AI. We believe that a combination human + AI system can provide an experience that is not just equal to a human accountant, but is superior to it. During tax season, especially as the tax deadline approaches, human accountants become less available and less responsive, and may not have at the top of their mind every detail of the user’s tax situation. In contrast, Keeper provides the best of both worlds: a familiar, human face who takes responsibility for the user’s taxes, and software that automates tasks that most human accountants have to do manually.

Business metrics

• We’ve raised $15M and are nearing profitability
• We have ~40,000 paying subscribers (paying $199 to $399 per year)
• 20K+ reviews (4.8 stars) on App Store, Play Store, and Trustpilot
• 21 full-time employees

Examples of projects you could build at Keeper

• Partner mode: We want to enable our married users to separately categorize deductions for each of their businesses. We’ve found that a number of couples both use Keeper, but right now our product is optimized for the case where only one partner is a freelancer.
• Rental property support: We want to enable Airbnb hosts categorize rental property deductions. Right now, we support this situation by manually collecting information from users through email. We want to build native support into the product (1) so users can self-serve and (2) to lessen our operations burden.
• Chat reactions: Our chat function includes both AI and human responses – AI if the AI can confidently handle it, and human if the question exceeds the AI’s capabilities. To get feedback on how users feel about AI (and non-AI) responses, we want to build a reactions feature in chat.

What we’re looking for in a candidate

• Productivity: You have a strong desire to ship product and get features into the hands of users
• Quality: You take ownership for the systems you build. You create good test coverage, monitor your systems for issues, and fix any bugs that customers encounter
• Collaboration: You are collaborative and team-oriented. You share knowledge about the systems you build, give great code review feedback, and are a partner for PM in brainstorming design solutions
• Experience: We are open to hiring a range of experience levels. If you are a senior engineer, we are looking for someone who has significant expertise in React, Node, and SQL. If you are a junior engineer, we are looking for someone who has strong fundamentals and has shipped projects with these technologies.

Interview process

• Screen with Matt (CTO & hiring manager) (30 min)
• Technical screen with Matt (45 min)
• Interviews with engineering and PM (3 exercises, 45 min each)
• Q&A with Matt (30 min)
• References
• Offer!