Senior Product Manager, AI

Opportunity

Own the strategy and execution for Twin’s voice onboarding and enrollment agent and our hybrid conversational Digital Twin. Turn multi-modal data (CGMs, wearables, labs, meals) into everyday guidance members use—driving activation, habit formation, and measurable outcomes. You’ll set the roadmap, ship fast, run bold experiments, and scale what works across chat, voice, and proactive agents.

Responsibilities

• Set the strategy and roadmap: Define and socialize a multi-quarter plan for voice and conversational AI tied to activation, retention, and outcome targets.
• Build and ship agent flows: Deliver onboarding, enrollment, and daily-coaching experiences across voice, chat, and task agents.
• Specify with clarity: Write specific requirements; partner with Design, Engineering, and QA to move idea → experiment → launch.
• Create the blueprint: Establish conversation patterns, prompt and versioning practices, and lightweight evaluations focused on quality, speed, and cost.
• Lead the narrative: Tell the story—why this, why now, what moved—and translate insights into the next bets.
• Other duties as assigned

Qualifications

• 5+ years in Product Management (or equivalent impact), including 3+ years shipping AI/ML-powered features (LLMs, agents, RAG, personalization).
• Shipped conversational or voice experiences with clear metric lifts.
• Strong product judgment and analytical chops: A/B testing, KPI definition; comfort with ambiguity and fast iteration.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are not offering new visa sponsorships at this time, but may transfer existing visas for qualified candidates.

Compensation and Benefits

The compensation range for this position is $170,000 – $190,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan