Product Manager Experience

We’re looking for a Product Manager (or an aspiring Product Owner!) to join our development team. You’ll take ownership of one or two product segments, turning business needs into clear technical requirements, creating helpful documentation videos, and training our Sales & CX teams on how to best use our features.
Our sprints are fast—just two weeks—because we believe in steady, incremental updates over long, drawn-out deployments. We need someone who’s excited about understanding user interactions, communicating business goals to engineers, conducting thorough UATs, and producing clear, engaging training materials. If you’re driven by making an impact and keeping things user-friendly, we’d love to talk.
Prior experience with CCaaS, CPaaS, CRM, or ERP products is required. This role is dynamic: half of your time will be maintaining the current product, while the other half focuses on new feature development. As a startup, you’ll wear many hats, from joining demos and writing KB articles to supporting customer questions on Slack. Plus, you’ll work directly with our founders—it’s intense, rewarding, and a chance to shape the future.
Notable numbers & perks:

Notable qualifications:

Owned product, product modules or feature sets end-to-end
2-3 years of previous product owner / product manager for a SaaS company
SaaS in B2B SaaS at 5k to 100k ACV, CRM or ERP -like technologies
An eye for design and UX
Able to do product demos

Required previous experience:

CPaaS or CCaaS software, including messaging and calling, at module or application level
Maintaining mobile apps as well as browser and desktop
Integration with HubSpot / Salesforce
Product telemetry, usage monitoring
Using video for product documentation
Writing KB articles, how-tos, use cases, blogs