Agent Software Engineer

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we’ve been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We’ve raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

As an Agent Software Engineer, you will work directly with enterprise customers to design, deploy, and optimize AI agents. This is ideal for those who want to drive real impact while balancing strategic and implementation work. You will be at the forefront of LLMs and AI Agents, tackling unique challenges associated with scaling and deploying AI applications.

You may be a good fit if you:

• Are excited by the idea of working directly with customers
• Have 3+ years of experience developing and deploying production-level products and systems
• Take ownership of problems from start to finish and are eager to learn whatever you need to succeed
• Are passionate about the end-user experience and take pride in developing products that meet customer needs
• You write amazing code, fast

Even better if you:

• Have been a startup founder or an early-stage engineer
• Have experience building AI products
• Have experience with React, TypeScript and Python

Benefits:

• Medical, dental, and vision benefits
• Take what you need vacation policy
• Daily lunches, dinners and snacks in the office to keep you at your best