Staff Product Designer

Company details

Description of the offer

What is Bitrefill? Bitrefill is the biggest and best crypto e-commerce site in the world. We’re making the world easier for people to live on crypto.

We do that while we are a remote-first company, since before it was cool. We believe in the freedom to work remotely and flexibly. You will work with an amazing group of people who like to try and do new things. Everyone together tries to build different things, and we try to make a difference to everyone. To all of us, the team members, but above all, to our customers. You’re given real ownership over your work and the trust to get things done. You just need to roll up your sleeves and start. There’s always someone around to bounce ideas off and collaborate with, as well as regular on-sites, meetups, and conferences to keep things connected beyond the screen.

Your Mission: Bitrefill is seeking a skilled Staff Product Designer with a proven track record in working with e-commerce platforms. This role has a big impact on our customers’ user experience, on the way our product is seen and perceived by thousands of people. Inside our Product Team, you will join the team Experience – the one responsible for delivering a seamless customer experience to our customers around the World. You will report to our Chief Product Officer, Marco Pesani, while you will collaborate closely with the rest of the gang, namely with our designers and engineers. For that, we need you to be someone with good product management and communication skills, someone who can easily and clearly communicate and brief the team members involved towards the common goal that needs to be achieved. If you are wondering if this is for you, you can always check these sections in our website: – Why Bitrefill; – Who we are; and – How we work.

Who You Are You are a product-minded designer who believes great design is only complete when it’s in the hands of users. With a strong foundation in UX principles, you think beyond individual screens to own the entire user journey. You are passionate about improving core business metrics, like conversion, by designing and shipping exceptional e-commerce experiences. As a key member of our team, you will have the opportunity to help shape the user experience of our e-commerce platform. This platform is used by thousands of people worldwide to fulfill the vision of a crypto circular economy by making it simple for them to buy gift cards, pay their bills, and top up their mobile phones.

Your Responsibilities:

• Take ownership of the storefront, designing the homepage, search, product pages, and other core elements to improve key metrics like conversion and page speed.
• Co-own the product roadmap in partnership with Product and Marketing, bringing a distinct design point of view and explaining how each idea serves our business objectives.
• Collaborate deeply with Engineering through development to guarantee a polished, high-quality result. Take full ownership of the final user experience, from initial concept to the shipped product.
• Work shoulder-to-shoulder with user researchers to validate and improve designs through usability testing, while also conducting small-scale research independently.
• Define and test key UX metrics by designing and running quantitative experiments (like A/B tests) to validate hypotheses and measure the impact of your work.
• Continuously scout emerging patterns and technologies, translating trends into practical innovations that increase conversion and delight users.
• Contribute to our design system by evolving components, tokens, and guidelines, ensuring everything ships with clear specifications.
• Mentor designers, share feedback in critiques, and help improve the team’s overall design process and tools.

You bring with you:

• 8+ years in designing e-commerce and digital experiences, showcased in a strong portfolio demonstrating your skills and strategic thinking.
• Located in Europe/Americas time zones.
• The ability to understand how web technologies work, explain how technical constraints impact the user experience, and design solutions to mitigate those constraints.
• Hands-on proficiency in using AI as a core tool for prototyping and asset creation, as well as an effective assistant throughout the creative process.
• A strong command of user experience principles and the ability to think critically about the entire user journey, not just individual screens.
• Experience with quantitative validation, including defining and monitoring UX metrics and designing experiments (e.g., A/B tests) to validate design decisions.
• The ability to communicate effectively with stakeholders and team members, with a proven capacity for self-organization in a fast-paced, fully remote environment.
• While not required, front-end development skills, particularly with React and Typescript, are highly appreciated.

Why Bitrefill Apart from the perks of working with us, you will become part of a passionate and talented team with high ambitions for a world where crypto is money for everyday use. You will find a challenging workplace and a great education when it comes to everything involving crypto.

Our Process is here.

Location of employment

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