Product Manager

Company details

Description of the offer

About the Role

At Alarm.com, we’re redefining how millions of people worldwide interact with their connected devices. We’re seeking a Product Manager III to lead the charge on consumer-facing UI for our mobile apps, web platforms, and hundreds of connected devices.

As a key member of the Customer Experience team, you’ll design and deliver key features – such as login and onboarding, device management, support interfaces, and user/contact management – empowering users to easily manage their smart homes. You’ll also create scalable UX solutions that support internal product teams and ensure a consistent user experience.

Based in Centennial, you’ll work closely with the engineering team and collaborate with Product Managers primarily at our headquarters. This role offers the opportunity to simplify complex workflows into intuitive interfaces while working cross-functionally with UX, engineering, quality, marketing, and customer support. If you’re passionate about delivering exceptional consumer experiences, we want to hear from you.

Responsibilities

• Team Leadership: Partner with engineering to ensure technical feasibility, resource planning, and development timelines. Bridge communication between technical and non-technical teams to align on product goals and deliverables.
• Cross-Functional Alignment: Champion the product vision and maintain stakeholder alignment across UX, engineering, marketing, sales, and support throughout the product lifecycle and launch. Coordinate across internal product teams to align on product design consistency.
• Project Management: Lead product development process with Agile principals, managing timelines, milestones, and deliverables. Utilize JIRA and Confluence to scope, prioritize, and track progress.
• Client Management: Collaborate with Sales and Account Managers to proactively identify and resolve risks, dependencies, and blockers for international and strategic partners.
• Customer Insight & Research: Work with BI, customer support, and sales teams to gather and analyze user feedback and market data, ensuring a deep understanding of customer needs and behaviors.
• Product Documentation: Create and maintain comprehensive product documentation, including requirements, user flows, feature specs, and technical documents.
• End-to-End Product Ownership: Manage the full product lifecycle, from ideation and specification to testing, alpha/beta management, and launch.
• Innovation & Industry Awareness: Stay current with industry trends and AI and understand customer expectations, driving new ideas to keep our products and UI/UX cutting-edge and competitive.
• Other duties as assigned

Job Requirements

• Education: Bachelor’s degree required. Preferred degree in an Engineering or technical discipline.
• Experience:
  • 5–7 years in product management, focusing on consumer-facing UI/UX or digital products.
  • Proven success managing web and mobile app development, coordinating cross-functional teams, and delivering projects on time using Agile/Scrum (JIRA, Confluence).
• Organizational Skills:
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Strong documentation skills for product requirements and user flows.
• Soft Skills:
  • Excellent communication and storytelling abilities for technical and non-technical audiences.
  • Strong analytical and data-driven decision-making skills.
  • Collaborative team player.
• Technical Skills:
  • Solid understanding of UI/UX principles; familiarity with mobile app development, HTML, CSS, JavaScript is a plus.
• Bonus Skills:
  • Experience with IoT, smart home, or connected technology.
  • Knowledge of accessibility standards (e.g., WCAG) and inclusive design.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

The salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The salary offered is part of a total compensation package.

Location of employment

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