Head of sales growth

Company details

Description of the offer

Jadepoint is a renowned boutique performance improvement consulting firm serving clients across the globe in the luxury hospitality sector, and adjacent industries. Through our client partnerships, best practice methodologies and guidance, we equip luxury and lifestyle leaders to deliver world-class customer experiences, leadership, and performance.

As Jadepoint continues to expand on its successful first 5 years, we are seeking an entrepreneurial, experienced-sales candidate for our new Head of Sales & Growth position.

This role is an exciting challenge to significantly shape the future of our growing consulting firm. This remote position offers the ability to work in a fascinating, fast-paced industry, with access to fine travel, a flexible lifestyle, and a caring-collaborative work culture.

The Head of Sales & Growth at Jadepoint will be:

1. A strong fit-with our culture of luxury, excellence, and empathy, and
2. Responsible for strategy and execution; building strong, long-term industry relationships; and finding and closing Leads (e.g., sales, marketing, and partnerships). All in an effort to grow top-line revenue, bottom-line results, and Jadepoint’s reputation as a valuable partner and trusted industry expert.

The role reports directly to Co-Founder and Managing Partner, Diana Jeffery.

The day-to-day responsibilities:

Identify strategic markets and leads, organized by segment and needs

• Learn about new market opportunities
• Apply successful case studies to target similar markets
• Discover new services needed by the market
• Synthesize learnings and translate market intelligence insights into growth strategy
• Consider marketing and sales strategies to promote and win new business and follow-on contracts per client-type and time-of-year needs

Qualify, nurture and close leads, leading execution

• Build long-lasting relationships within the industry
• Conduct thorough lead needs assessments
• Conduct personalized, high-touch visits, calls, virtual calls, and email correspondence with target leads: C-suite, Executives, General Managers, and Owners as key targets
• Recommend targeted offerings to leads, based upon needs
• Draft customized customer proposals and contracts
• Use proven systems and tools to track and manage and provide personalized approach
• Research, evaluate, and implement additional storylines, messaging, packaging, and tools for success
• Data & Continuous Improvement -Look for opportunities to streamline and create efficiencies in processes -Use data-driven metrics to assess performance and adjust approach / continuous improvement
• Collaboration -Work alongside Managing Partner to ensure client personalization, customization, and in alignment with overall company vision -Partner with marketing and sales teammates and partners to execute on the marketing and sales strategy -Inform, communicate, and collaborate with Jadepoint Strategy and Operations teams to promote alignment of sales to execution quality and refine package offerings

Lead a channel-based growth strategy

Likely Comprised of:

• Cold Outbound (30%) – create, launch and manage call, email, and social media campaigns to target ideal customers
• Marketing (20%) – partner with our marketing teammate to craft and execute on a strategy inclusive of social and email channels
• Existing Networks (15%) – find leads within the Jadepoint team’s existing network of connections
• Customer Referrals (15%) – create strategies to facilitate referrals to leads from existing/past customers
• Partnerships (10%) – establish a strategy to find leads via 3rd party providers serving the same ideal customer profile (ICP)
• Events (5%) – determine the right lead-centric conferences and events to attend, sponsor, and host and execute accordingly
• Inside Sales (5%) – find opportunities to sell new scopes of work with existing/past customers

Be a role-model ambassador for the brand and advocate for the industry

• Actively contribute to the Jadepoint culture, internal team meetings, internal projects, community service activities, 1:1s, etc.
• Someone who cares about making an impact on the next generation of leaders in hospitality / luxury service industry

Our great fit Head of Sales & Growth has a passion for helping people/sales along with the following:

Abilities:

• Excellent relationship-building, listening, and emotional intelligence skills
• Established track record and out-performance in achieving sales targets
• Detail oriented and organized self-starter
• Excellent written and verbal communication skills and top-notch professional presence (fitting of a luxury environment)
• Excellent follow-through; ability to execute fully and diligently on plans
• Ability to work independently and as part of a team

Experience:

• Sales or Business Development of professional services to C-suite executives, strongly preferred
• Experience in Luxury Hospitality, Real Estate, or Luxury Retail industries, strongly preferred
• Minimum of 3-5 years of experience in a similar Sales or Business Development role
• Proactively manage and successfully prioritize competing tasks and work streams
• Ability to travel (up to 15% of the time) and access to a nearby airport
• Experience using project management tools (e.g., Monday.com, Asana); CRMs (e.g., Monday.com, Hubspot); lead sourcing tools (e.g., LinkedIn Sales Navigator, Apollo) cold campaign platforms (e.g., Instantly, Snov.io); newsletter tools (e.g., Mailchimp, MailerLite); website management platforms (e.g., WordPress, Squarespace); calendaring tools (e.g., Calendly, Microsoft Bookings); meeting recording tools (e.g., Granola, Sana); AI tools (e.g., Clay, ChatGPT and Gemini); and social media sites (e.g., LinkedIn, Instagram)

Target Metrics:

• Qualified Lead Generation Growth
• Revenue Growth
• Profitability Growth, at Contract sign and end of Contract

The compensation and structure are as follows:

• On-target earnings of $90-130K, commensurate with experience -50% cash -50% commission + performance-based bonuses (Commissions are uncapped)
• Employment structure: independent contractor
• Fully remote position
• Future profit-sharing potential for top performers

Location of employment

How to apply?