Founding Technical Product Manager – AI

Company details

Description of the offer

We’re on a mission to revolutionize the supply chains of global giants like Tesla and Coca-Cola – through AI agents that think, plan, and act. Backed by legendary Silicon Valley VCs behind Flexport, Databricks, and Perplexity, we’re empowering supply chain teams across the world to automate complex logistics workflows, integrate processes seamlessly with existing systems, and supercharge efficiency. We’re a team of seasoned entrepreneurs, Y Combinator alumni, and ex-Googlers – if you’re ready to change the way a trillion-dollar industry operates, join us on Day 1.

Built by a Team from: Google, Y-Combinator, P&G, UC Berkeley, MIT

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The Role

As our Founding Technical Product Manager – AI, you’ll operate at the intersection of customer success and product innovation – leading enterprise pilots and deployments, diagnosing complex workflow challenges, and rolling up your sleeves to build AI-powered features in our core system. Unlike traditional roadmap management, you’ll be rolling up your sleeves and co-developing core AI products and system features when not in the field. You’re a technical problem‑solver, customer‑obsessed, and excited to bridge the gap between client needs and code.

This is a high-impact role where you’ll pioneer our product roadmap, bridge the gap between strategy and engineering, and shape the future of Glacis’s platform.

Interested in this job? Click here to submit your application

Responsibilities:

• Customer Engagement: Work closely with customers to gather requirements, refine product deployment plans, and support pilots.
• Technical Collaboration: Act as a liaison between customers and engineers, translating complex customer needs into actionable engineering tasks.
• Deployment Management: Lead pilot and production rollouts, ensuring seamless integration with customer systems (ERPs, TMS, etc.).
• Feedback Loop: Capture customer feedback, document insights, and communicate clearly to technical teams.
• Thought Leadership: Identify market trends and customer pain points to influence product strategy.

Are You the Right Fit?

• Experience: 3+ years in software engineering, solutions/product engineering, technical account management, or technical PM roles – ideally in B2B SaaS or AI environments; 1+ year of hands-on experience working with LLMs.
• Technical Aptitude: Familiarity with software integrations (ERP/TMS), SaaS systems; comfort designing APIs and integrations; familiarity with AI systems preferred.
• Customer-oriented: Excellent communication and empathy, with a track record in customer-facing roles.
• Problem‑Solver: Agile mindset, bias toward shipping fast, resourceful in ambiguous or evolving scenarios.
• Communication & Ownership: Strong verbal and written English; capable of articulating complex technical details to both customers and internal teams.
• Startup & Global Energy: Ideally international exposure or cross-cultural experience; excited to build in a lean, high‑impact environment.
• Customer-Facing & Technical: Able to run workshops and deliver tailored technical solutions onsite; deeply empathetic and articulate with enterprise clients.

Why Join Glacis?

• High Ownership & Real Impact: Shape critical solutions used by global enterprises, directly influence logistics performance at scale.
• Entrepreneurial Growth: Ideal stepping stone if you’ve considered founding your own company – learn firsthand from seasoned entrepreneurs and ex-Googlers.
• Foundational Team: Join at an early stage, contribute directly to company-building, and share the journey of rapid scaling.
• Global Reach: Work from Vietnam, engage globally, and expand your professional network and career horizons exponentially.
• Mission-Driven Culture: Fast-paced, ambitious environment with collaborative colleagues committed to delivering meaningful, impactful technology.

Location of employment

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