Director of Payments Growth

Director of Payments Growth

Company details

Description of the offer

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en.

Business/Vertical:

The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.

The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies.

Position Summary:

We are seeking a Director of Payments Growth, Product-Led Growth to drive the vision, strategy, and execution of payments within our Joist and Invoice Simple platforms. This role will sit at the intersection of product, payments, and go-to-market strategy, with a mandate to accelerate product-led adoption and monetization of payments.

The ideal candidate is a strategic leader with deep experience in embedded payments, SaaS monetization, and product-led growth (PLG), with a proven track record of scaling payments adoption and revenue across SMB-focused platforms.

You’ll collaborate extensively with product, marketing, data, design, and research teams to understand customer needs, analyze usage patterns, and build compelling cases for product and experience improvements. You thrive on turning insights into holistic action, whether that’s through in-app messaging, workflow optimization, or feature-driven growth levers that remove barriers and accelerate payments adoption.

Key Responsibilities:

Drive Payments Strategy & Vision:

• Define and own the end-to-end payments strategy for Joist and Invoice Simple, ensuring alignment with EverCommerce’s overall payments and fintech roadmap.
• Identify new opportunities for embedded financial products (ACH, instant payouts, wallets, BNPL, etc.) tailored to trades and small business customers.

Product-Led Growth Execution:

• Develop and execute PLG motions to increase adoption and engagement with payments features, including onboarding flows, pricing experiments, feature packaging, and in-app education.
• Partner closely with Product, Design, and Engineering to ensure payments features are seamlessly integrated into the customer journey.

Revenue & Growth Ownership:

• Build and own payments KPIs including attach rate, volume, revenue, churn reduction, and customer LTV.
• Drive experimentation and analytics to optimize pricing, monetization, and payments adoption at scale.

Cross-Functional Leadership:

• Collaborate with Marketing, Sales, and Customer Success to align product-led initiatives with lifecycle campaigns, education, and support.
• Partner with Finance and Executive Leadership to forecast, track, and report on payments performance.
• Stay ahead of fintech and payments trends relevant to SMB and trades industries, informing product roadmap and strategic bets.

Skills And Qualifications:

• 10+ years of experience in payments, fintech, or SaaS strategy, with at least 5 years in a senior leadership role.
• Proven success scaling embedded payments adoption and revenue within a SaaS or SMB-focused product.
• Strong understanding of product-led growth mechanics and ability to translate PLG strategy into execution.
• Data-driven decision maker with strong analytical skills and ability to drive strategy through experimentation.
• Excellent communication, leadership, and stakeholder management skills.
• Experience with field services, construction trades, or SMB-focused platforms is a plus.

*Benefits & Perks: *

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust wellness benefits, including an annual wellness stipend
• Registered Retirement Savings Plan (RRSP) with 4% company match
• Continued investment in your professional development
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

Where: Remote Ontario/Canada or U.S.

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Compensation: The target base compensation for this position is $140,000 – $160,000 CAD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed abov

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

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