Senior eCommerce Product Manager

Senior eCommerce Product Manager

Company details

Description of the offer

About Away

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

Join The Crew

We are hiring a Senior eCommerce Product Manager to join our Digital team and own the product vision for key areas of our digital customer experience. This position will report to the VP, Digital and will be responsible for defining the product roadmap, leading a cross-functional team, and launching features that drive both amazing customer experiences and positive business results.

What you’ll do as the Senior eCommerce Product Manager

• You’ll define and communicate the product vision, strategy, and roadmap for core components of the Away eCommerce experience
• You’ll lead a dedicated, cross-functional team of engineers, designers, and analysts to execute on your roadmap, fostering a collaborative and data-driven culture
• You’ll translate customer needs and business objectives into clear product requirements, user stories, and acceptance criteria
• You’ll champion a culture of continuous learning and optimization by developing and executing a robust A/B testing and user research plan
• You’ll advocate for the customer experience by leveraging quantitative and qualitative data to identify new opportunities and inform your backlog prioritization
• You’ll define, monitor, and analyze key performance indicators (KPIs) for your product areas, and regularly communicate progress and insights to stakeholders and leadership
• You’ll act as the subject matter expert for your product domain, managing stakeholder expectations and ensuring alignment on goals and priorities across the organization

Who you are

• You have a minimum of 5 years of experience in product management, with a clear focus on customer-facing eCommerce or direct-to-consumer (DTC) digital products
• You have experience working in and building for the Shopify ecosystem
• You possess a compelling track record of managing the entire product lifecycle—from discovery and ideation through to launch and iteration
• You have expertise in A/B testing, user research, and data analysis, with hands-on experience using tools like Intelligems, Amplitude, Google Analytics, etc.
• You have a strong understanding of Agile/Scrum methodologies and experience leading sprint ceremonies and managing a backlog with tools like JIRA
• You’re an exceptional communicator and collaborator who can effectively work with different departments, managers, and key stakeholders throughout the company
• You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
• You’re agile, and motivated by a fast-paced and ever changing environment
• You’re passionate about transforming travel for all (but that’s a given!)

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.

Who We Are

• We’re travelers. Travel is about the journey – the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.
• We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.
• We’re supportive. We value the entirety of your life’s journey, not just the milestones. You’ll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.

What We Offer

Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.

• Compensation: $155,000.00-165,000.00 annually
• This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company
• Equity Grant: commensurate with level determined at the discretion of the company
• Benefits Overview:
  • Take care of yourself and your family through our health insurance offerings
  • Invest in your future by participating in our 401(k) (with a company match!)
  • Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave – just to name a few!)
  • Build your travel uniform through discount codes, product stipends, and giveaways
  • Give back through company-sponsored volunteer and charitable opportunities

How We Work

This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs.

Our Commitment

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

EEOC Statement:

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.

Location of employment

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