About Athenium:
Athenium uses historical data and predictive analytics to help insurance carriers and other organizations measure and manage service quality and portfolio risk. Our web-based software tools, specializing in quality assurance and risk management, are trusted by global, national, and regional insurers. While insurance is our primary industry vertical, we also develop solutions for the U.S. Defense and Intelligence Community. Leveraging big data, cutting-edge artificial intelligence, and market-driven insights, our products help organizational leadership identify and understand risk to make smart decisions faster. Learn more at: https://www.athenium.com.
Job Overview:
Athenium is seeking a motivated Product Solutions Engineer (Software Engineer) to work on our team to design and develop creative software solutions for a variety of applications, and update and maintain existing applications and products. In this role, you may perform as Lead Software Engineer for small projects or sub projects.
Athenium has a team-based culture where we work hard and have fun while doing it. We seek to add team members who have the ability to work well in a collaborative environment and can demonstrate critical thinking skills and present and explain complex ideas to the group. Open communication and working well with others is of great value to us.
Key Responsibilities:
General Day to Day:
• Collaborate with product management, account management, technical, and other teams as needed to design, develop, customize and configure solutions to customer needs
• Develop and document new software, and provide input for future developments
• Test and maintain new and existing applications and features
• Identify, troubleshoot, and resolve problems
• Project scoping, planning, and risk assessment
• Work closely with account management and technical solutions team to provide second-level customer support, training, and feedback
Additional Responsibilities:
• Utilize software engineering tools such as configuration management systems, build processes, and debuggers in the software development process
• Collaborate and add value through participation in peer code reviews and design meetings, providing comments and suggestions
• Produce quality solutions while working on multiple, often simultaneous projects, in a fast-paced environment
• Work collaboratively and professionally with other team members in cross functional teams to achieve goals
• Apply a sense of urgency, commitment and focus on the right priorities in developing solutions in a timely fashion
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Minimum Qualifications:
• Bachelor of Science Degree in Computer Science, Computer Engineering, Aerospace Engineering, Math or Physics or a technical field (such as CIS or IT) AND a minimum of three years of relevant experience
• Experience developing commercial applications using Javascript or similar
• Experience with reporting applications and web-based application environments
• Proficient ability to capture and document software requirements
• Knowledge and utilization of engineering tools necessary for successful performance of the essential functions of this job description
• Excellent written, verbal, and interpersonal skills
• Demonstrated attention to detail, focus on the customer, and on time project delivery
Preferred Qualifications:
• Insurance industry, product support, or sales support experience
• Database and query design (SQL or NoSQL) experience
• Experience with scientific programming languages
• Familiarity with Jira
What we look for:
• Outstanding listening, analytical, organizational and time management skills. Ability to dig into data, surface actionable insights and demonstrates sound decision-making skills. A problem-solver at heart
• Ability to juggle multiple tasks simultaneously, while meeting team deadlines
• Excellent written and oral communication skills; Demonstrates a high level of diplomacy
• Strong work ethic, hands-on, detail oriented with a customer service mentality
• Team player, ability to work cross-functionally, self-driven, motivated, and able to work under pressure
• Sense of humor, personality, and enthusiasm!
This is a full time permanent position which is fully remote (US only), with occasional travel (1-2x annually) expected for trade shows, team, or customer meetings.
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