Tag Archives: Assistant

Customer Support Virtual Assistant

 

We are looking for a Customer Support Virtual Assistant  with experience

Working Hours: 8 hours per day, 6 days a week (Sunday off, 4 hours on Saturday)
Time Zone: UTC +2 (Croatia time)

Shift Timing: 8:00 AM to 4:00 PM

Salary 550 USD  fix  + Bonus commotion can be up to +1000 USD per month depending on your performance and sales

 

DO NOT APPLY IF YOU DO NOT MEET FOLLOWING CRITERIA 

  • English Proficiency: Advanced level (C1-C2)
  • Shopify Expertise: Advanced proficiency in managing and operating Shopify
  • Shipping Label Applications: Experience with DHL and UPS shipping label applications
  • Sales Skills: Strong sales abilities and experience
  • Negotiation Skills: Proven negotiation skills
  • Graphic Design Skills: Advanced proficiency in Photoshop and basic skills in Illustrator
  • Office Suite Proficiency: Advanced skills in Microsoft Word and Excel
  • Communication Tools: Experience with Slack and Gorgias app
  • Social Media Management: Ability to manage social media accounts effectively
  • Customer Support Experience: Minimum of 3 years in customer support
  • Dispute Resolution: Skills to resolve disputes on platforms such as PayPal and Stripe
  • Geographical Knowledge: High understanding of worldwide addresses
  • Follow-up and Sales Calls: Experience in conducting follow-up and sales calls
  • Copywriting: Proficiency in creating compelling copy
  • Live Chat Support: Experience in providing live chat support
  • Internet and Power Stability: Access to high-speed internet without any power or signal interruptions

Job Overview:
We are looking for a dedicated and highly skilled Customer Support Virtual Assistant to join our team. The ideal candidate will possess advanced proficiency in English, extensive experience in customer support, and a strong ability to manage various digital tools and platforms. You will be responsible for providing exceptional support to our customers, managing sales inquiries, troubleshooting customer problems with handling our products, preventing and resolving disputes on PayPal and Stripe, processing orders, and creating shipping labels. Additionally, you will be calculating the price of products, creating renders and mockup designs, working with AI tools to create new content, and managing social media outreach to influencers.
As well all other virtual assistant tasks.
 

 

Customer Service Representative

Excited to partner with our client, , located in ! They are looking for a Customer Service Representative to act as a liaison by answering product and service questions, suggest information about other products and services, and fulfill customer needs to ensure customer satisfaction. The ideal candidate is excited to help customers, patient, empathetic, and communicative.

Core responsibilities

Manage large amounts of incoming calls
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Virtual Assistant – Video project

We’re a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. Twine’s experts get to participate in generating quality datasets at an unprecedented scale. With over half a million registered freelancers and a growing roster of 35,000+ companies, we’ve become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That’s where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they’re businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

Twine AI, a company focused on providing artificial intelligence solutions, is seeking individuals to participate in a video recording project. The task involves recording yourself answering 10 questions in your native language. This is a short-term opportunity with the potential to earn $60 for approximately 30 minutes of work.

Responsibilities:

  • Record yourself answering 10 provided questions in your native language.
  • Ensure the recording is in 4K resolution at 60 frames per second (FPS) using a mobile phone.
  • Follow the provided instructions carefully to ensure the recording meets the required specifications.
  • Submit the completed video recording within the specified timeframe.

Requirements

  • Access to a mobile phone capable of recording videos in 4K resolution at 60 FPS.
  • Willingness to be filmed and recorded on video.
  • Ability to follow instructions carefully and adhere to the project’s guidelines.
  • Availability to complete the task within the specified timeframe.

Freelancing Expert – Virtual Assistant (VA)

 

Fud, the “World’s First Social Hustling Community” is seeking a Freelancing Expert – Virtual Assistant (VA) to join our community. As a Freelancing Expert, you will be instrumental in providing comprehensive know-how and mentorship to our community of freelancers and independent workers.

Join the Fud community to monetize your free time and let it become your next favorite side hustle. Our community encompasses a wide range of side hustles, including content creation, reselling, e-commerce, gig economy work, freelancing, and more.

Responsibilities:

  • Share your expertise and knowledge in virtual assisting to help others succeed in their side hustles
  • Mentor and provide guidance to fellow freelancers and independent workers
  • Assist in developing strategies and best practices for virtual assisting
  • Stay updated on the latest trends and tools in the virtual assisting industry
  • Collaborate with the Fud team to create valuable resources and content for the community
  • Engage with the community through various channels, including online forums and social media platforms

Requirements

  • Strong experience as a virtual assistant or in a similar role
  • In-depth knowledge of virtual assisting tasks and best practices
  • Excellent communication and interpersonal skills
  • Ability to effectively mentor and guide others
  • Self-motivated and proactive in staying updated on industry trends
  • Comfortable using digital tools and platforms
  • Passionate about helping others succeed in their side hustles

Benefits

  • Be your own boss
  • Learn how to make money from your passion and interests
  • Find a community of like minded hard working solopreneurs and entrepreneurs
  • Choose your own schedule and work when you want

Virtual Administrative Assistant

We are seeking a highly skilled Virtual Administrative Assistant to join our team. As a Virtual Administrative Assistant, you will provide comprehensive administrative support to our organization while working remotely. The ideal candidate will have a background in corporate analysis, preferably in financial, accounting, or marketing (non-sales) positions within large organizations. Additionally, experience in executive support is highly desirable.

Responsibilities:

  1. Provide administrative support:
  • Manage calendars, schedule appointments, and organize meetings for executives and teams.
  • Coordinate travel arrangements, including flights, accommodations, and transportation.
  • Prepare and distribute memos, emails, and reports as requested.
  • Conduct research and gather information as needed.
  • Executive support:
  • Provide high-level support to executives, including managing their schedules, handling correspondence, and prioritizing tasks.
  • Assist in preparing executive-level presentations and reports
  • Coordinate and schedule meetings with internal and external stakeholders.
  • Excel expertise
  • Utilize advanced Excel functions and formulas to analyze data and create reports.
  • Develop and maintain spreadsheets to track and manage various projects.
  • Generate visualizations and presentations using Excel to communicate data effectively.
  • Process improvement:
  • Contribute your valuable insights and perspectives to improve administrative processes and procedures.
  • Identify opportunities for automation and process optimization to increase efficiency.

Requirements

  • Previous corporate experience as a financial analyst, engineer, or marketer (non-sales)
  • 2+ years of experience with Microsoft Excel or Google Sheets
  • Experience working with North American or European stakeholders
  • Strong organizational and time management skills to handle multiple tasks simultaneously
  • Excellent written and verbal communication skills to effectively interact with clients and team members
  • Proactive and resourceful, with the ability to work independently and take initiative
  • High attention to detail and accuracy in all tasks
  • Bachelor’s Degree

Benefits

This is a fully remote position.

Assistant to CEO

Hello, Executive Assistants!

 

We’re Emma and Jordan, the Co-Founders of Gameway. Gameway is the world’s first premium video game lounge located in airports. We revolutionize airport travel by making the start of your journey fun and entertaining. Based on how much time you have until your next flight, you can enjoy a first-class video game experience to make time fly by.

 

We are seeking a highly organized and proactive Executive Assistant to work directly with us and occasionally our core leadership. The ideal candidate will excel in calendar management, email correspondence, organizational tasks, handling various challenging situations, and have a creative mindset towards bringing solutions to the table. This role requires attention to detail and the ability to proactively contribute to the smooth functioning of the executive team. Tech-savvy skills, including proficiency in calendar management tools, email platforms, and other relevant software, are essential – as well as the ability to learn new software quickly.

 

This role is a full-time remote position.

Salary: 1,500-3,000$ USD/month.

Working Hours: 8:30 am – 4:30 pm CST

DIRECT LINK TO APPLY: https://remotivatejobs.com/q/?pos=263

Requirements

  • Excellent English communication skills.
  • Minimum of 2+ years of experience as an Executive Assistant for leadership or Founders.
  • Experience with calendar and email management.
  • Experience with budget and event management.
  • Experience organizing travel arrangements (everything from flights to accommodation).
  • Experience creating and organizing files – especially for legal/tax purposes is a huge plus.
  • Experience in process/operational improvement and implementation.
  • Excellent project management skills and the ability to multitask.
  • Highly adaptable to various work and communication styles across leaders you will support.
  • Comfortable working during CST business hours.

 

Your responsibilities will include (but are not limited to):

 

1. Calendar Management:

  •    Efficiently manage and organize the Co-Founders’ calendars, scheduling meetings, appointments, and events.
  •    Prioritize and coordinate commitments to optimize time management.

2. Email Inbox Management:

  • Draft, monitor, and respond to emails on behalf of the Co-Founders, ensuring timely and professional communication.
  • Organize and categorize incoming emails, flagging important correspondence for immediate attention.

3. Organization and Task Management:

  • Maintain a high level of organization across any tools/software/communication you will be involved in.
  • Proactively identify areas for process improvement and implement efficient solutions.

4. Travel Management:

  • Arrange travel itineraries for the Founders – coordinating flights, accommodations, and transportation.
  • Ensure all travel plans align with business requirements and preferences.

5. State Paperwork Filing:

  • File necessary state paperwork in states like California, Oregon, Washington, Illinois, NY, NJ, Texas, and North Carolina on a biweekly basis.
  • Ensure compliance with state regulations and deadlines.

6. Proactive Problem-Solving and Process Improvement:

  • Demonstrate a proactive mindset in identifying and addressing challenges.
  • Contribute to continuous process improvement, finding innovative solutions to enhance operational efficiency.

Benefits

  • PTO – vacation and sick leave
  • Opportunity to work with different leaders within the business, and learn from them directly
  • Opportunity to be involved in many areas of the business
  • Retirement plan (applicable for US candidates only)
  • Be part of a company that has exponential growth

 

This Position Is Perfect For You If…

 

  • You are Detail-Oriented.

You have sharp attention to detail and find creative solutions to any given task assigned by your executives.

 

  • You’re Motivated and Adaptable.

We’re looking for someone who gets the job done and delivers on time. You are self-directed, and self-motivated, and don’t need someone to look over your shoulder or hold your hand. You are also able to work under pressure with decisiveness and limited oversight.

 

  • You’re Highly Organized.
    You are organized enough to make sure that you’re on top of your goals and responsibilities – no check-ins or follow-ups are required from supervisors to make sure tasks are completed. You keep others accountable and support them in making sure they are able to achieve goals you are collaborating on.

 

  • You’re an Excellent Communicator.

You have excellent interpersonal, written, and verbal skills that allow you to explain complex topics in simple ways. You are able to clearly get your point across. You are able to easily adapt your communication style to the various people you work with.

 

  • You’re a Positive Individual.

You bring your whole personality to work and are willing to engage on a personal level. You put your whole heart into your work and uplift those around you.

 

What we do:

Learn more about us here:

www.gameway.gg

 

Our hiring process is made up of five parts, so please be aware that you will need to dedicate time for a questionnaire, a video, two 1-on-1 interviews, and a small test project.

 

Thank you for taking the time to consider this position. I look forward to hearing from you soon!

Jordan & Emma

Virtual Assistants with customer service and sales experience

 

To apply please send your updated Resume in English in PDF format and a video of 2 minutes telling us about you and your work experience to the email: anag@gwardlaw.com (We will not process resumes in Spanish). You need to send the resume and video to the email mentioned above so we can process your application. (THIS IS A MUST to start your application process, please find at the end of the job description the video instructions).

Our Law Firm The Ward Law Group is currently hiring VIRTUAL ASSISTANTS with customer service and sales background. We have openings in different departments of the firm (Training is provided).
We are hiring for:
  • Client Support Specialist
  • Reductions.
  • Demands preparation Specialist
  • Medical Management Specialist.
  • Intake Case Manager.

As a virtual assistant you will work from home, your contract will be as an independent contractor and we offer full time positions (40 hours per week), we are looking for candidates that have experience in sales and customer service, with ability to adapt easily to changes and work in a fast paced environment, ability to work independently.

Schedule availability is required (40 hours per week – 2 days off – Based on schedule need you might have to work 1 day of the weekend with in the same 40 hours).
Virtual assistant responsibilities will vary depending of the department you are hire for, some are but not limited to:
  • Answer, screen, and forward incoming calls to the appropriate person.
  • Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
  • Log phone calls and documents into online document management system.
  • Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.
  • Maintaining frequent communication with client and answering questions.
  • Obtaining insurance coverage information timely.
  • Following up with medical treatments and ensuring proper care.
  • Obtaining medical provider records and bills.
  • Communicating with insurance company on treatment status and updating adjuster information on the system, among others responsibilities.
Virtual Assistant Job Qualifications and Required Skills:
  • Must be punctual.
  • Commitment to work overtime on occasion.
  • Must speak English and Spanish fluently.
  • Have solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Must be a self-starter and multi-tasker.
  • Ability to work independently.
  • Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed.
  • USB noise cancelling headsets.
  • Webcam for daily meetings and huddles.
  • Internet speed must be 35Mbps Download and 15Mbps Upload.
MONTHLY PAYMENTS $1000 per month plus $50 to cover transfer fees – PAYMENTS ARE PROCESSED ONCE PER MONTH AND DEPOSITED THE LAST BUSSINESS DAY OF EACH MONTH
PAYMENTS ARE PROCESSED VIA DEEL (You can choose how to withdraw your payment, the options available are Direct Deposit to your bank account only using SWIFT CODE and your bank account number, Pay Pal, Payoneer and Wise)

To apply please send your updated Resume in English in PDF format and a video of 2 minutes telling us about you and your work experience to the email: anag@gwardlaw.com (We will not process resumes in Spanish)

Video instructions:
  • To record the video you can use Loom or a regular video with your cellphone send us the google drive link with your video attached, please make sure the google drive link is set up as public).
  • No background noise.
  • Introduce yourself and tell us a little bit about who you are. (Name, Last name, Age, Country you are located, what motivates you)
  • Tell us about your previous work experience and skills learned.
  • Tell us about your work from home set up (Details of your computer, internet speed and other details you would like to share).
On the email subject please use the following: YOUR NAME and LAST NAME – Virtual Assistant – WeWorkRemotely

 

Virtual Assistant 20-30 Hours per Week

We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.

Key Responsibilities

  • Manage a family of 6 household
  • Research travel, flights, events, etc.
  • Schedule daily reminders
  • Maintain an active to-do list
  • Manage schedules, camp registration, lunches, etc. for kids
  • Manage birthday gifts, online orders, Christmas Cards, etc.
  • Research list of attendees to events and create short bios, LinkedIn links, pics, etc.
  • Anticipate needs
  • Jump in with other ad hoc tasks / projects as needed
  • Platforms:
      • Google Suite
      • What’s App

Requirements

  • Availability 8:30am-12:30pm PST Monday-Friday (a must)
  • Availability for a daily meeting when traveling abroad (a must)
  • Emotional Intelligence (a must)
  • Knowledge of travel (a plus)
  • Intuitively organized
  • Detail oriented
  • Loves planning
  • Self-starter
  • 20-30 hours per week
  • Pacific, Mountain, or Central Time
  • Independent and proactive work ethic
  • Ability to work during regular office hours (8:30am-12:30pm) in Mountain Time Zone

Benefits

There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.

Executive Assistant – Norwegian speaking – Remote Work

Hi there,
My name’s Edward. I’m looking for someone who can be something of a ‘bionic’ assistant – able to deal both with requests from very high-ranking people, and who is able to manage fine-tune details of a travel itinerary. (Think: a real life Pepper Potts.)
Someone who is committed to the art of assisting, and who aspires to growth in the direction of evermore responsibility in the role of an executive assistant.
If you’re:
– At a crossroads in your life, wondering what to do next;
– Feeling like you have a lot to give, but aren’t presently sure how to harness it;
– Excited at the prospect of joining a thriving team;
– Seeking an opportunity to prove yourself;
…This could be a dream opportunity for you.
We want someone who would relish helping ambitious and fast-moving entrepreneurs organise their lives; stay on track; and be a crucial ballast in helping achieve what we’re going on to do.
My co-founder Till and I co-founded a company called Course Concierge in 2017.  It was an online course publishing house for New York Times best-selling authors, TED speakers, and those with something to say. You can see more about the company here: http://courseconcierge.com
We’re starting a new venture with one of our clients, who is a prominent Norwegian personality. We’re going places, and you will be working with the three of us co-founders.
I’m based in London. Till is based in Los Angeles. Our third partner is based in Norway (though frequently travelling). Requirement: our ideal candidate, thus, has perfect written and spoken English and Norwegian.
A passage that inspires us, in how we like to run companies – from Marc Andreessen (of a16z):
‘We had decided one of the values of the firm is respect for the people we work with. And part of that respect is, we don’t drop balls. We respond quickly and we get back to people in a specific period of time. We use the old J.P. Morgan saying of “first class business in a first class way”.  If you contact us, you’re going to get a response. If we commit to doing something, we’re going to do that thing.’
In helping us at all times adhere to this, your duties will include:
– Itinerary planning for productions. This includes both travel management, and booking locations to shoot, getting permits (for filming), managing licensing requests and the like. The last trip I took to the US, I changed my itinerary five times mid-trip. This is typical. We need someone okay with this – and who can still help ensure things run to schedule.
– Management of personal inboxes – screening and responding to emails. Dealing with sponsor requests; being able to decline opportunities in a polite and professional (though occasionally firm) way. Supreme attention to detail and writing etiquette in this. (Some of this being in Norwegian.) We want someone who, even in their own private WhatsApp messages, upholds a near-flawless level of grammar.
– Occasional gift buying for team members and important people in our lives. And management of personal things for us: medical appointments, and helping plan fun weekend activities.
– Once having proved yourself, the potential to mastermind and project-manage entire team/company/partner retreats. (Our last was a three-day ski/snowboard holiday in Saint-Gervais, Mont-Blanc.)
We want someone who is relentlessly resourceful in overcoming obstacles. When everyone is telling you ‘No, this can’t be done’ , you – through a mix of creative thinking, perseverance, and charm – find a way to make it happen. Initiative, and you don’t give up.
*
The position will start at 25 hours per week, and pay will be set at a competitive rate. Inside six–12 months, the role will likely be nearer full-time.
This position is entirely remote. You can work your own hours. (This is not a conventional 9–5.) Though we tend to think, for time zones, the ideal candidate will live in Europe.
To apply, please write to email with a short cover letter noting why you think you would be a good fit. Please do not send a CV.
(We don’t care where anyone went to university – or even that you went at all.) But please do include a single attachment of one travel itinerary you have put together for something.
This can be anything at all (personal or professional).
We just want a clear example in presentation of how you’ve organised some kind of trip.
We won’t be able to get back to everyone, but for those who stand out, we will be in touch within two weeks to discuss next steps. There’s no application deadline, but those who apply sooner are at an advantage.
We will pick two candidates from interviews to begin a paid trial to assess on-the-job performance. One person will then be chosen for the ongoing role.
The successful candidate will become an integral part of the company. Like any assistant position, they’ll be in a role of deep insight and intimacy, and it’s one we’ll be selecting for carefully.
Thank you for considering the position. If you’re feeling on the fence about applying: please do.

Best of luck, and we look forward to hearing from you,

Edward