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Company details

Type of job: Remote
Country: Canada
City: Toronto
Company: ZenduIT
Company website: https://zenduit.com

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Description of the offer

 

• Customer Meetings:
  
  • Lead quarterly business reviews (QBRs) where data is your best friend—using insights to drive performance discussions, uncover opportunities, and ensure clients are hitting their goals.
  • Prepare detailed reports and presentations that not only highlight achievements but also provide data-backed recommendations for future success.
• Software Demonstrations:
  
  • Conduct in-depth software demonstrations that showcase the full capabilities of Zenduit’s solutions, helping clients understand how to utilize our technology to solve their specific challenges.
  • Tailor each demo to the client’s unique needs, ensuring they see how our solutions can integrate seamlessly into their operations
• Loyalty Maestro:
  
  • Use your analytical skills to track and analyze client loyalty metrics, like Net Promoter Score (NPS), satisfaction rates, and retention.
  • Develop strategies based on data insights to improve client engagement and ensure they’re getting the most out of Zenduit’s offerings.
• Tech & Data Advocate:
  
  • Be the go-to person for clients when it comes to reporting development, and utilizing business intelligence tools to their fullest potential.
  • Consult with clients to ensure they’re leveraging our technology in ways that optimize their operations and drive success.
• Client Champion:
  
  • Serve as the voice of the client within Zenduit, making sure their needs and feedback are communicated effectively to the development and product teams.
  • Build strong, data-driven relationships with key stakeholders to foster long-term partnerships.
• Innovation Instigator:
  
  • Always on the lookout for ways to up your game? Bring your ideas to the table, whether it’s improving our processes or finding new ways to wow our clients.
  • Stay ahead of industry trends and our product developments, so you’re always ready to bring fresh insights to the conversation.

• You’ve got a Bachelor’s degree in Business or Marketing
• You’ve spent 3+ years in customer success, account management, or a similar role, with a strong focus on data analysis, reporting, and software integration—bonus points if it’s in a SaaS or tech environment.
• You’re a wizard with business intelligence tools (like Power BI, Tableau, or similar) and have experience in reporting development.
• Your communication and presentation skills are legendary, and you’re all about making sure the client is the star of the show.
• You’ve got an analytical mind that loves to track and interpret key metrics, but you’re also creative enough to think outside the box.

• A chance to make waves in the telematics industry with a company that’s going places—fast.
• A competitive salary and benefits package that rewards your hard work.
• Room to grow, learn, and develop your career in a supportive, innovative environment.
• The opportunity to work with an amazing team that’s as passionate about technology and data as you are.

 

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How to apply?

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Tags: Customer Support