Remote Customer Success Representative

Description of the offer

Vert Energy Group, an Inc. 5000 Fastest Growing Company, is seeking a highly motivated d Customer Success Representative who is interested in joining the fast-growing Energy Efficiency & Sustainability Industry.

This is a full-time remote position that involves working with our customer service and business development teams with duties including, but not limited to, the following:

Responsibilities:

• Onboarding new clients
• Hosting demos of our SaaS platform
• Responding to client inquiries
• Managing large client accounts
• Renewing client subscriptions
• Follow and implement procedures designed to improve customer retention
• Promote upsells and client referral program

Requirements

• 2+ years experience in a Customer Success role for a SaaS platform preferred
• HubSpot CRM experience strongly preferred
• Exceptional verbal & written communication
• Ability to work standard PST business hours. This position can be based anywhere in the US. Applicants outside of the United States will not be considered.

Benefits

• $20.00 – $25.00 per hour DOE
• Eligible for monthly & quarterly performance bonuses
• Equipment reimbursement funds
• Professional development program
• 401(k) with matching up to 5%
• Health, Dental, Vision insurance options

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