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Published 2023-01-15

Senior UX Researcher (remote work)

Type of job: Remote
Country: United Kingdom
City: Manchester
Company: Brainlab

Description of the offer

Have you always wanted the freedom to use the tools you hear about in blogs and research articles, but you face blockers?

Do you want to be able to conduct the research that you want to do, not what others think you should do?

Are you experienced in moderating user testing within a commercial environment?

Do you want a role where your success is measured by strong research outputs that create clear and actionable next steps for clients?


If this sounds interesting, then take a look at a preview of what you’ll be getting stuck in with:

  • Working with around 5 clients and about 2-3 research pieces at a time
  • Ability to dictate the research you do and sell it back to clients directly
  • Large project pieces working with well-established brands, where your research will be used to direct their online strategy.
  • This is not a market research job, you’ll drive targeted research to find core user problems, and A/B test solutions based on the research
  • Ability to direct your own work and innovate on research practises
  • Close relationship with clients allows you to try new things
  • Working in a pod structure – you will have a designated Designer, Analyst and Developer, who will all work from your insights.
  • You will see your research making real-time changes and get immediate feedback on whether your insights improved conversion.
  • Close relationship with a global research team, who have specialisms in many different research methods, so you can quickly upskill and try new things.

What you’ll get in return:

  • Remote working (UK-based) but offices are available
  • A completely autonomous working environment
  • 27 days of paid holidays, 8 days of unpaid holiday, 3 paid charity days + bank holidays
  • Option to change your religious holidays
  • Super enhanced maternity & paternity leave
  • Health & Dental insurance and wellness/fitness subsidy
  • Free food all day in the offices which includes lunch
  • Dog-friendly offices
  • We also plant a tree for all new Brainlabbers!

All sounds great, right? So, here are our top “must haves”:

  • Experience with a research background in Conversion Rate Optimisation
  • Moderated/Unmoderated user testing
  • Good storytelling and presentation of insights
  • Qualitative analysis
  • Working in a commercial business environment
  • Client/Stakeholder management – good at promoting research to clients and getting buy-in for projects.

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know when speaking with a member of the Recruitment Team.

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