Hugo & Cat is a digital agency with a focus on customer experience, branding, content, and technology. We partner with our clients to help them transform, innovate and grow.

We’re a team of 100+ experts in London, New York, and Manila. Our clients include Sony, S&P Global, Tourism Ireland, GSK, Pfizer, and Stanley Black & Decker. We are ambitious, sociable, collaborative, and non-hierarchical. We are part of the McCann Worldgroup network.

Hugo & Cat is an equal opportunity employer and is committed to a fair assessment of applications and employment opportunities to all regardless of ethnicity, gender, age, or varying backgrounds.

Job Details

We are looking for an enthusiastic, detail-oriented, and energetic Project Manager to join and support our team in North America. If you have digital agency experience and you’re quick, communicative, and organized, then this could be the role for you. You’ll need fantastic communication skills, with a strong ability to build relationships internally and externally to keep projects on track.

This will be a freelancer role, starting as a 3 month contract with the possibility of extension.

Responsibilities

● Managing website projects of varying complexity from strategy, research, visual design, and technical delivery.

● Work closely with client teams, internal client services, and creative teams on a day-to-day basis.

● Produce and manage all necessary project documentation, including project timelines, resource plans, action/task sheets, status documents, and RAID logs.

● Time management and Scheduling; ability to juggle multiple schedules and can anticipate roadblocks before they occur and raise issues or flags effectively

● Monitor project financials on a weekly basis, ensuring projects are on track and raising commercial issues to the Account Manager.

● Communicate, present and build relationships with client teams.

● Take part in resource planning with our operations department and team leads.

● Ensure client’s expectations are aligned on project deliverables, next steps, and blockers.

● Take a hands-on role in troubleshooting and removing project blockers.

● Run daily stand-ups with the support of the Account Manager

● Communicate progress and appropriate escalation to your account and department leader.

● Provide clear contact reports and action items following internal calls and meetings.

● Support the wider project management team in note-taking during workshops, user/stakeholder interviews, and creating project deck templates for status meetings.

Experience

● 5+ years of project management experience in a digital agency working on website delivery projects

● Knowledge of Agile and Scrum methodologies

● Has been client-facing and comfortable communicating and presenting to client teams

● Has been involved in delivering customer-centric, data-driven experience, focusing on working with creative teams through strategy, UX, and visual design.

● Ability to work well under pressure, whilst remaining objective and retaining a positive approach.

● Fantastic communication skills at all levels, (presentation, written, verbal).

● Highly organized and tenacious, with exceptional attention to detail.

● Skilled in the use of Slack, Google Suite, and MS Office.

● Working knowledge of DevOps tools such as Jira/Azure Dep Ops and plus.

● Knowledge of Asana a plus

Remote working

Like everyone else, we have seen our ways of working change due to the impact of COVID-19. The health and well-being of our employees are paramount, and we have therefore adopted a remote working policy. Over the coming months, we aim to begin a phased return to the office on a voluntary basis.