About ZigZag Global  

We are Returns! We’re an award-winning eCommerce returns business founded in 2015 by our CEO, Al Gerrie. We live to push boundaries of smarter returns and we want a thriving retail world where every customer experience is both delightful and considered, everything we buy can be loved and re-loved and preserving our planet is part of the fabric of how we shop.

Today, more than 200 companies across 130 countries use our SaaS platform to help reduce the cost, friction, and impact of returns. Part of our leading Enterprise retail clients are Inditex (Zara, Bershka, Pull&Bear, etc.), Superdry, Sports Direct, The Hut Group, Swarovski, not to forget the Whitelabel partnership with the world’s biggest logistics businesses like DHL, Evri, SkyNet and FedEx.

In March 2021, ZigZag was acquired by Global Blue, an industry leader in tax free shopping. Strengthening our reach across the global retail industry and allowing us to continue to do what we do best, help retailers manage and re-sell their returns.

At ZigZag, we embody a set of values that lies at the core of our workplace culture. Our dedication to the Start-up Spirit, Human Heart and Grown-up Mindset defines our collaborative spirit and shapes our collective success.

Position overview:
The position requires the candidate to manage and support the build and release of DevOps CI/CD pipelines for key business application systems.

Key Tasks and Responsibilities:

• Manage and support build and release of DevOps CI/CD pipelines
• Actively craft and implement innovative Azure cloud solutions with Microsoft technologies
• Design and implement an Agile work management approach
• Design a release strategy and set up a release management workflow
• Implement an appropriate deployment pattern
• Assist in defining technological standards in Azure environments
• Be involved in the entire project cycle from analysing requirements
• Design and implement Microsoft Azure solutions that meet company’s technical, security, and business requirements for modern workloads
• Undertake professional and technical reviews to ensure that the company has the best solution for their technical, security and business needs
• Mentor junior team members, support their development and growth, allocate tasks

• Experience with Continuous Integration Delivery models such as Azure DevOps, including Git, CI/CD pipelines and IaC;
• Automation experience using Azure Automation, Azure CLI, PowerShell (Terraform, Ansible and ARM templates are desirable);
• Knowledge of infrastructure solutions, specifically in relation to Microsoft Azure Platform migration, system security, enterprise directories, and cloud technologies;
• Design and Implementation experience of sophisticated Azure infrastructure solutions (IaaS & PaaS);
• Monitoring, alerting, and logging tools (Azure Monitor / Log Analytics);
• Directory and Azure AD solutions. Experience with RBAC and MFA;
• Familiarity with containerization technologies (AKS) is desirable;
• Experience working with teams to facilitate project work;
• Solid experience in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.

• Competitive salary
• 24 days holiday + bank holidays + additional day holiday after every full year of service (up to 5 additional days) plus a bonus day off for your birthday
• Flexible working options – fully remote with option to work from our London office
• Pension plan
• BUPA Private Medical Insurance
• Annual L&D Budget
• Employee referral bonus scheme
• Flexible working hours