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Published 2023-10-19

Senior Account Manager (UK)


Type of job: Remote
Country: England
City: London
Company: SourceCode Communications



Description of the offer

What began in 2017 as an idea on the back of a napkin has quickly become an award-winning, fastest-growing communications firm working with some big-name consumer and B2B technology brands. At SourceCode, we’re focused on bringing brains and hustle, humanity and technology, creativity and business intelligence back to public relations.

SourceCode’s Account Executives are not expected to remain on the sidelines of an account and are required to be active (and opinionated) members of the team. We’re looking for a professional with 1-2 years of experience to become a valued team member and client counselor. We want our Account Executives to be given responsibilities and opportunities to help them grow as professionals. Opportunity is earned and is celebrated across the wider team

About SourceCode

Since inception in 2017, SourceCode Communication’s philosophy has centered on changing technology conversations by injecting humanity, empathy, and an emphasis on storytelling back into technology communications. We believe that if we can make the end user emotionally connect with a brand, we can more effectively change perceptions and behaviour. SourceCode has used this philosophy to fuel its growth into an award-winning communications marketing agency delivering measurable business impact to brands across D2C, Health & Wellness, Consumer Lifestyle, Consumer Technology, Financial Technology, Mobile, Cloud & Telecoms, Insights & Engagement, Analytics, and Enterprise Technology.

What really differentiates SourceCode is the company’s relentless pursuit to uncover and shine a light on meaningful stories that make people think and feel, and we’re proud to have been named a best-in-class agency for our ability to do so. We have been shortlisted by PRovoke for Digital Agency of the Year, named one of America’s Best PR Agencies by Forbes, and honoured at the SABRE Awards North America for PR Agency Citizenship. In 2020, we were PRWeek’s Outstanding Boutique Agency and Best Places to Work, and Adweek named us a top 10 Fastest Growing Agency. The agency also proudly runs the Diversity Marketing Consortium™, a charity using communications to amplify Black-, female-, and other minority-owned businesses.

In September 2023, SourceCode opened its first international office in the UK. We have seen a lot of interest to expand our services into the UK and beyond, and with the opening of the UK office, we are excited to begin our international expansion plans. We have already secured clients in the UK and are building the team to support growth.

What You’ll Do:

  • Build rapport and trust with client contacts and be the primary point of contact for all tactical matters; effectively guiding and counseling clients
  • Develop pitches, build accurate target media list in Muck Rack, draft thoughtful briefing materials, engage with media, build core reporter relationships, and build longer term media strategies
  • Analyse Muck Rack data to draw out themes and trends and inform more effective engagement strategies, client counsel, and where pivots are needed
  • Understand client roster & being strategic about leverage cross-client opportunities
  • Consume industry news to understand how it might impact or connect to clients; lead fuel rapid response
  • Effectively track speaker/awards/events/ed cals/seasonal calendar to maximise client success
  • Research and identify targeted influencers
  • Social calendar management and content creation; build integrated strategies
  • Lead campaign evaluation to distill and report insights to inform future client recommendations
  • Lead the development of written communication such as press releases, blog posts, award entries/speaking submissions, and longer length technical or highly complex bylines; final editing and reviewing team content
  • Interview and develop thought leadership platforms
  • Brainstorming and creative thinking; be vocal contributors across all elements of campaigns but most notably in internal and client brainstorms and planning sessions to contribute to team success
  • Crisis counsel, conducting a risk assessment, prioritize potential risks and draft drawer statements/ comms chains
  • Demonstrate understanding of client goals and KPIs and build meaningful strategies for clients; build tactical monthly scopes of work
  • Manage resource allocation across accounts and help identify areas of skill set deficiency and partner with other leads to identify proper resources
  • Project manage account work across teams, ensuring monthly and quarterly client KPIS are on track; ensure that entire team understands client priorities and delivers to deadlines
  • Manage project to budget, ensuring minimal under/overservice and client satisfaction
  • Business development – lead proposal development with an active role in the pitch meeting
  • Identify opportunities for organic growth
  • Mentor and coach junior team members for success; line management of 1-3 direct reports and assist in development of goals
  • Identify developmental needs across teams and deliver agency-wide trainings
  • Identify team challenges and troubleshoot problems with support from HR

Requirements

  • 6+ years of professional experience, communications and client service.
  • Experienced with industry-specific applications such as Cision, Muck Rack, Meltwater, etc.
  • Passion for technology and/or the mechanics of integrated communications; you are fascinated by how brands and consumers interact today
  • Watch, read and listen to a wide range of media and have a passion for creating and you love connecting clients to the agenda of the day
  • Ambitious and driven, you enjoy working through complex challenges and problem solving
  • Accountable for your work and take ownership of assigned tasks
  • Waiting for direction is not your style; you’re comfortable volunteering for and trying new tasks
  • Proficient in organising your own workload against priority and importance
  • Ability to manage your own time to ensure deadlines are met
  • Comfortable working alongside clients to share opinions and insight, collaborate and deliver updates, both positive and otherwise;
  • Strong writing and editing skills; ability to extract insights from large amounts of information
  • Proactively offer solutions to problems presented
  • An ability to connect news/trends to clients and an understanding of media landscape
  • Ambitious and driven, you enjoy working through complex challenges and problem solving
  • Detail oriented – whether scheduling a meeting, taking meeting notes or drafting a press release
  • Experience with people management; mentoring junior teams, modeling behaviors and ensuring overall team success

Benefits

    • Robust benefits programme
    • Holiday and paid time off minimums
    • Company pension scheme
    • Vitality Health insurance including Mental Health services
    • Discretionary annual bonus
    • Workplace flexibility
    • Professional learning and development platform
    • 6-month paid parental leave
    • Paid volunteer and professional development days

 

Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse, equitable and inclusive environment and strongly encourage you to apply.


How to apply?

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