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Published 2024-08-05

Director of Project Management


Director of Project Management

Company details

Type of job: Remote
Country: United States
City: New York City
Company: Sanctuary Computer
Company website:


Description of the offer

⛰️ The Director of Project Management role
At Sanctuary Computer and XXIX we do not have traditional Project Managers. Instead, we prefer to put our designers and developers in direct communication with our clients as “Project Leads” and to provide project support behind the scenes.

As the Director of Project Management, you’ll be responsible for supporting a team of highly autonomous, communicative craftspeople as they learn to navigate client relationships and Project Management.
You’ll collaborate closely with our Creative Director and Technical Director, who will be responsible for the creative and technical work quality being produced by our teams.


Responsibilities:

  • Culture: Cultivating a culture of project management rooted in proactive project leadership, team accountability, and forthright client communications.
  • Quality: Upholding the quality of our project management practices via project-specific check-ins and support, as well as facilitating weekly company-wide project safety meetings.
  • Coaching: Training and supporting team members with varying degrees of project management experience.
  • Resourcing: Managing organization-wide resourcing (in collaboration with design and development leads) to adequately staff client projects, meet utilization targets, inform hiring decisions, and staff internal projects when team members are not on client work.
  • Process development: Establishing processes and training that enable our team to adapt to changes in project budget, scope, and timeline to position our team as trusted collaborators for clients.
  • Designer/Developer satisfaction: Designing work processes that enable us to balance the responsibility of project management with designer and developer well-being (e.g., designers and developers continue to grow their respective skills while also growing their project management capabilities)
  • Strategy: Collaborate with the Director of Business Development and other Directors to determine where we invest the studio’s time and efforts across training, service offerings, tech & tooling, and integrating new opportunities (e.g., AI, IoT, web3). What activities will we pursue and what tradeoffs are we willing to make?
  • Client Management: Serving as the main point of contact for clients outside of the immediate project team.

 


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