Overview:

A self-assured, fully engaged Operations Specialist will contribute a

s a team member by supporting the following areas: Traditional & Virtual Programming, Program Scheduling and Logistics, Program Tech Support, Member Attendance/Registration, Quality Assurance, and other duties as assigned to support all program platforms. The Operations Specialist will be co-responsible for promoting membership activity, conducting membership outreach as required, and supporting other Operations Team members.

Company Overview

At Wider Circle, we connect neighbors for better health. Wider Circle’s groundbreaking Connect for Life® program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand-on-hand approach to forming trusted circle’s is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.

Responsibilities

To ensure success, an Operations Specialist will demonstrate a level of confidence to drive member activity/participation. Invariably, a superior Operations specialist will skillfully demonstrate problem-solving skills, be a critical thinker, and support the mission of Wider Circle.

Responsibilities:

● Troubleshoot technical or system issues as it relates to assisting the field team

● Responsible for multiple data entries in different systems, including input of member information and registration to member events

● Data entry and event scheduling across multiple platforms

● Operations analysis to support community engagement specialists

● Assist with Membership Registration

● Assist with Scheduling wider circle events

● Assisting with venue searching and planning

● Identifying coverage or support as needed to support operations

● Monitoring operations emails to support the community team