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Published 2023-10-19

Freelance Social Insights Analyst

Type of job: Remote
Country: England
City: London
Company: The Social Element

Description of the offer

Hello! We are a leading global independent full service social media agency, founded 21 years ago. Our 260+ team members look after some of the world’s largest brands (Visa, Nissan, Dr Pepper). We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social.

We are currently looking for Freelance Norwegian Social Media Insights Analysts to support our Strategy & Insights team with the delivery of specific social insights reports in multiple languages across a variety of projects.

As a Freelance Insights Analyst, you’d be collaborating with our team for the creation and on-time delivery of high quality social media reports (including monthly, quarterly, campaign, competitor analysis and crisis) and offering advice and recommendations based on social media data.

This is a fully remote and freelance based on project work.

if you have the skills, we want to hear from you.

Is this you? 

You’re a proven and well versed Social Insights & Data analyst who has produced social media performance reports on behalf of brands. You are an absolute whizz when it comes to platforms such as Sprinklr and Brandwatch and are able to digest key insights and data into understandable analytics with strategic recommendations.

What You’ll Do 

As a Freelance Social Media Analyst you will be supporting the Social Insights Team to ensure effective delivery of social media performance reports on client projects.

  • Deliver social media insight reports: This can range from competitor analysis, social media campaign performance, audience analysis, content audits, consumer, social trends, and brand research reports.
  • Provide strategic and actionable recommendations on how The Social Element’s clients can improve their social media activity.
  • Setup of social media listening tool and dashboards, including optimisation of social media data searches and queries.
  • Build complex boolean strings to differentiate meaningful online conversations, from noise.
  • Tell stories with data, and summarise what is important to our clients.
  • Deliver insights presentations on social media results along with providing actionabile insights for our clients.
  • Interpret data into non-technical language for non-insights specialists and deliver social media analytics with recommendations
  • Collaborate with Strategy & Insights team in providing ideas and solutions for different client challenges
  • Respond in a timely way to ad-hoc requests, and offer guidance to our internal teams and clients as a knowledge expert
  • Identify innovative ways to present Insights using new technology or methods, always striving to answer the ‘so what?’ question on every project


About You 

  • Proven record of providing efficient delivery of insights and research in social
  • Solid experience in using and setting up social listening tools such as Sprinklr, Brandwatch, Audiense, etc and creating and optimising social listening boolean queries.
  • Familiarity with social media analytics, including setting and tracking KPIs to help brands make decisions
  • Experience in delivering social media reports , including chart building and data visualisation using Google Slides, Google Sheets, Powerpoint and Excel.
  • Be great at creating visually compelling social media reports that use data to tell a story
  • Native level of any of the following languages: French, Italian, German, Spanish, Polish, Hungarian, Romanian, Arabic, Ukranian, Russian, Norwegian, Danish, Swedish, Finnish.
  • Experience of social performance, campaign evaluations and competitor analysis reporting.
  • Passion for social media: whether you’re an active user of Twitter, TikTok or neither, we want you to be aware of emerging trends around platforms and best practice for brands posting on them
  • Strong writing skills, ability to tell a story with social media data
  • Ability to work independently and meet tight deadlines and deliverables
  • Native level of any of the following languages above

IT Policy

We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:

  • Operating system Windows 10 64bits or higher / MAC OS X version 10.15 (Catalina) or higher. We do not support Windows 8 or older / MacOS Mojave or older.
  • i5 7th generation or faster 64-bit (x64) processor
  • At least 8GB RAM Internet speed is 10Mbps download / 1Mbps upload (40Mbps download / 2Mbps upload is recommended)
  • 40 GB available HDD (SSD is recommended)
  • A Webcam and headset (used for internal purposes)
  • Android or iOS device for 2FA
  • Chromebook & Linux not compatible

Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.

The Social Element values

Work according to the company values

Do it Well

Be One Team ‍‍

Do the Right Thing ✔️

Keep Pioneering

Make Them Smile

Our Diversity, Equality & Inclusion Commitment

We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please if you think you have what it takes, we encourage you to still apply — we’d love to hear from you!

How To Apply ️

If all this sounds like you, simply complete the application form and one of our Talent Specialists will be in touch to follow up with your application.

How to apply?

Click on the button to get the company email or employment application form.
Apply on home page

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