Home / Jobs / Customer Care Associate | Publiremote.com

Facebook Twitter Linkedin WhatsApp

: 244
Published 2023-02-07

Customer Care Associate

Type of job: Remote
Country: United Kingdom
City: London
Company: ihateironing

Description of the offer

Join our award-winning company’s Customer Care department with great opportunities for growth in your career.

About ihateironing

We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards.

We make busy people’s lives easier picking up their dirty laundry and delivering it back cleaned and ironed the next day.

Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent.

There will be a two week training period in London, for which you must be able to attend. Travel and accommodation will be provided.


We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team:

  • Two year’s minimum previous customer care experience
  • Excellent attention to detail
  • Well organised and punctual
  • A team player
  • Honesty and professionalism in everything you do
  • Working hard and additional hours and weekends when required
  • Dealing with 50+ calls on a daily basis
  • Troubleshooting issues that may arise
  • Handling customer complaints and providing appropriate solutions
  • Ability to think on your feet and use your own initiative
  • Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers


  • Competitive salary – £25,000 – £30,000
  • £20 monthly health and fitness subsidy
  • Company pension
  • Paid accommodation for 2 weeks training in London
  • Subsidised laundry and dry cleaning
  • Opportunity for progression
  • Great working environment
  • Fully remote role
  • Work every second weekend

Click on the button to get the company email

Apply on home page

Report job, How to avoid job scams

Recents jobs

Published Thursday 30 de March, 2023

Digital Data Analyst (Google Analytics)

California Closets
United States

  Company Description For more than four decades, California Closets has built a reputation for delivering truly custom products and unparalleled service to

Published Thursday 30 de March, 2023

Data Analyst

United States

Who we are Path is a healthtech company dedicated to making mental health care work for everyone. Path takes a patient-first approach, where

Published Thursday 30 de March, 2023

VP, Data Scientist

Insite AI
United States

We are looking for a VP, Data Scientist to work on our AI/ML team and help us gain useful insight out of data.